Tredegar House Country Park Club Campsite
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Fantastic place to rest
Bike theft issues
Charlotte1
Reviewed on 12/06/2021 14:56
Concerned
Lovely location and friendly staff, however the site has known security issues with items regularly stolen, but only warning is a sign in the washing up area. Had an electric bike, which was locked to the motorhome, stolen on our second night. Staff were sympathetic and helpful, but told us it is a known problem. The site manager stated he couldn't find anything on the security cameras and was very defensive when asked to check earier in the evening. We did have a call later from staff to say that after a further check they had seen the bike going at around 12.30pm We warned a family nearby with similar bikes, who took further precautions (handle bars rotated and locked) Sadly they too bad their bike stolen the night after. Feel warnings should be more prominent and explained prior to arrival.we would not have taken electric bikes if the risk had been explained earlier. Would not recomend for this reason, and will not be returning.
Comment from the Club:
The site managers are always concerned that the members are happy and are safe, and will also do their utmost to help with issues that occur on site.
Disappointed
Just stayed 2 nights on this site and was initially impressed. I understand that covid restrictions are essential but speaking to your guests like they are idiots is not OK.
2 night stay en rte home...
Good location and dog friendly
Tredegar house
chens
Reviewed on 20/04/2021 10:59
Second visit.
Bofs
Reviewed on 12/10/2020 14:26