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scampiuk
Reviewed on 29/08/2019 18:28
A word of warning if intending to visit this site! During the day the site is perfect for families. However, that can't be said during the hours of darkness. Woke up at 03:30 by a group of yobs in the country park directly behind our caravan. Thought nothing too much of it at the time but woke up later on to find my carrera fury bike had gone (locked to caravan wheel) with the lock on the floor which had been cut through. Reported it to wardens who confirmed that at least 6 others had also been stolen during the night and a large number of masked youths had been seen in and around the site. Decided not to stay another night due to safety concerns but wasn't allowed a nights refund as the warden didn't have the authority to do that. He advised me to contact the club on monday . Discretion should have been used under the circumstances?. The biggest fear for me though was that masked youths can happily roam the site stealing bikes at will. What would have happen had my wife disturbed them had she wanted to visit the toilet block at the time doesn't bear thinking about and the site has a responsibility for the welfare and safety of its visitors. That was sadly lacking last night though and I for one will never visit Ferry Meadows ever again as I value the safety of my family above all else. Think very seriously before visiting this site!
Comment from the Club:
Thank you for your review. This sort of incident is an unusual occurrence at this site and for this to have happened at all, the Club is very sorry. The site team is working in conjunction with the local Police team and will be putting further security in place for the upcoming Bank Holiday weekend.
bazzaboy
Reviewed on 18/08/2019 18:18
Dominic Wallace
Reviewed on 16/08/2019 11:06
Thepettits
Reviewed on 15/08/2019 16:36
Why are mine and others negative reviews of the wardens at Ferry Meadows are being removed? I’m sorry but the whole purposes of a review good or bad is just that, good or bad. You as the CAMC obviously have an issue with the wardens on this site and their poor customer service, so why are you not dealing with this issue? What the CAMC have to realise and if it’s to survive, is that the club has to move forward and adopt a more inclusive customer base. This review will be removed by the club, but before it’s removed the club needs to take a long hat look at itself as it’s an outdated dinosaur
Comment from the Club:
Please be assured negative comments are not removed from reviews. We only remove reviews if they contravene our community guidelines and you will see from reviews on the Club website which may well have criticisms or negative feedback, that we always try and address concerns raised rather than remove. However as mentioned we will remove reviews if they contravene our Community Guidelines. For example, some of the reasons why a review may be removed is if it is offensive to staff as we have a duty of care to our staff, could be potentially libellous, the reviewer has not stayed on the site or if the review is not actually a review i.e. such as this post. We will be removing this post in the next few days as it is not a review of the site but we wanted to advise why a review would be removed and reassure you that we always try and address concerns raised and appreciate feedback from our members. Please also note some other reviews have been removed as again they are not a review of the site but posts.
atcloudspeakers
Reviewed on 11/08/2019 21:19
