Brora Club Campsite
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A Special site by the sea
Great Site
Lornajt
Reviewed on 27/04/2017 21:26
Beautiful Brora
Peace & quiet
Heating problems
Booked in to Brora site early due to conditions on the West Coast. We had booked in before being op informed that heating is shower block was not available. As we are quite elderly it would have been nice to have been advised of this problem as heating at this particular time was required due to very cold conditions. Otherwise all good.
Comment from the Club:
Many thanks for leaving a review and we are so sorry that the heating problems in the toilet blocks impacted your enjoyment of your stay. For future reference, if you experience an issue like this again, please speak to the site staff as they would be more than happy to refund you and book you into the nearest Club site with availability as an alternative to your stay. Please be assured the heating is now fixed and the site staff hope to greet you on site again soon.
Nothing works
This was the second time we have stayed here, the second time we have had the power cut off and the second time there has been no heating in the shower block. It was also the second time the water coming out the taps was scalding, not good if you have a child with learning difficulties. There was no wifi or phone signal on o2 and I was not able to get bbc on the TV. As beautiful as the beach is I don't think we will be going back there then again maybe third time lucky!
Comment from the Club:
Many thanks for leaving a review and we are sorry to hear you did not enjoy your time at the site. The site staff have been in touch as they work hard to ensure that guests have the best possible time staying at Brora and want to clear up any confusion. The hot water taps do run very hot and there are signs up to warn members advising ‘caution hot water’. The power was out for a maximum of half an hour so should hopefully have not disturbed your stay too much but we are sincerely sorry for the inconvenience this caused you. Unfortunately phone and TV signal is beyond our control. We hope that you do decide to return for a third stay as Brora is in such a beautiful location and a great place to get away from it all and enjoy the surrounding countryside and sandy beach.