Member Offer: My Esso Card

I have just this morning received an Email from Esso asking for clarification of who i applied via ,for the card that was delivered to me, in reply to my query as to why my profile will not accept the card number or why i do not receive texts for prices , so there must be other methods of getting one

I have sent a reply that it was via CAMC "offer as i can only find my way in via that 

Yet another worrying development Surfer. PK Fuel Ltd don't seem to have a grip on what they are doing.

It may make matters more complicated but I think Esso should be having a long hard look at employing such a company to handle the admin of this scheme, and perhaps move their business elsewhere. Of course, it is possible that PK Fuel Ltd may have been set up by Esso or some of its directors in which case.....well!

Anyway, this latest episode has made up my mind. Reluctantly I've decided not to apply for the Esso card, at least not while PK Fuel is running it. Pity really as I think some good savings could be had, particularly in rural areas, but the hassle and risk doesn't seem worth it.

I originally ordered the card on 22 November and then again as requested by the club on 10 December.

Still no card!

I phoned on Friday to see if it had been sent out but got lost and was given the "standard" reply of so many people took up the offer they couldn't cope and that the "we have processed them all" message was sent in error (twice!).

I was promised that no cards had been returned as misdelivered and that my card would arrive within days. Shame he didn't say how many days are meant by within days.

Can't the club do something to sort this out once and for all - it doesn't reflect well on anyone involved with this scheme?

Unfortunately I do not respond to threats very well and getting an email first thing in the morning with a minimum of at least three threats does make to a good relationship i.e. close account, £10 admin fee and debt collectors!

 It is now very worrying that they have my debit card details to deduct any amount they please from the card.  If I close the account I am wondering how long it would be before all my details are removed from the system.

As the company has zero assets I think I will get the bank to give me a new debit card with a different number just in case!

They also did the offer to blue light card holders at the same time and i know they havent recieved the card either !! However i have now become another victim of the double charge and am waiting a reply from my e-mail !!! 

“It is now very worrying that they have my debit card details to deduct any amount they please from the card.”

An issue that made me wary from the beginning. 

The whole thing is, at best, a farce. 

Just an update money back in account but no communication from esso card themselves 

Around my way Esso is the dearest fuel around ,even with their discount   

NEWCONTENT Posted on 08/01/2019 12:11
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Still waiting for mine too and i applied at the end of November!

Been receiving the fuel prices for about 4 weeks now.

Well my card did turn up last week on the 10th. Followed instructions to find pin no on my Essocard account. Topped up at my local esso garage next day (10p cheaper than pump price at station) and used card, all ok so far but no transactions showing on my account yet.

Will be keeping a close eye on it in view of the recent problems!

I have been charged twice for one fill up on different invoice numbers, waiting for a refund and then will stop the account. WARNING.