Snow - Loss of deposit

geraintll replied on 12/12/2022 15:32

Posted on 12/12/2022 15:32

Afternoon, i am trying to find out the policy now with the new booking system, if we book a site during december and pay the deposit what happens if it snows and we are unable to travel does that mean we would loose our deposit? as it would be less than 21 days. 

brue replied on 13/12/2022 15:57

Posted on 13/12/2022 15:57

Just to point out that a Force Majeure  eg weather conditions that make it impossible to travel to a camp site are included in the cancellation reasons and stated in the T&Cs....reminder to myself look first and then comment...wink

JVB66 replied on 13/12/2022 16:04

Posted on 13/12/2022 15:57 by brue

Just to point out that a Force Majeure  eg weather conditions that make it impossible to travel to a camp site are included in the cancellation reasons and stated in the T&Cs....reminder to myself look first and then comment...wink

Posted on 13/12/2022 16:04

But does that mean if you are advised not to travel by the Govenment agencies only or if  you yourself decide you would not feel safe doing the journey? undecided

brue replied on 13/12/2022 16:14

Posted on 13/12/2022 16:14

 I think it means an event that is beyond CAMC's control JVB so the million dollar question still remains. This could be pointed out in the T&Cs if they were worded in a reasonably understandable manner, their "event" you would not lose your money, your "event" you probably would?

mickysf replied on 13/12/2022 16:52

Posted on 13/12/2022 16:52

I wonder if, like some hotel bookings abroad, a small added tariff to cover cancellations could be offered. The hotel I’m currently staying at offered a no cancellation, cancel within 48 hrs and a cancellation any time up to the arrival time agreement. Yes, more expensive but an insurance non the less. We winged it and took the lowest charge and chance. It worked this time and the money saved on the excess was equivalent to one meal out for two at a decent restaurant. Was it worth? It was rhis time!

GEandGJE replied on 13/12/2022 19:09

Posted on 13/12/2022 16:04 by JVB66

But does that mean if you are advised not to travel by the Govenment agencies only or if  you yourself decide you would not feel safe doing the journey? undecided

Posted on 13/12/2022 19:09

Surely in the absence of travel warnings it comes down to common sense and how willing you are to take risks if you travel or not. Personally I would not travel in the weather we have had in the past few days I put my wellbeing before any loss of a deposit. In the past I have missed concert and theatre dates because of bad weather and have not considered refunds as it was my choice not to travel.

SteveL replied on 13/12/2022 19:37

Posted on 13/12/2022 19:09 by GEandGJE

Surely in the absence of travel warnings it comes down to common sense and how willing you are to take risks if you travel or not. Personally I would not travel in the weather we have had in the past few days I put my wellbeing before any loss of a deposit. In the past I have missed concert and theatre dates because of bad weather and have not considered refunds as it was my choice not to travel.

Posted on 13/12/2022 19:37

I would do the same. It’s not worth the risk. In most cases the deposit is not going to be much more than £25 in any case. If it was a longer stay with larger deposit, I would ask to delay my arrival, so would only loose a proportion as I read the T&C’s. We have certainly left a day early to avoid forecast bad weather, which resulted in a similar loss. To me it’s worth it for the peace of mind.

JVB66 replied on 13/12/2022 20:20

Posted on 13/12/2022 19:09 by GEandGJE

Surely in the absence of travel warnings it comes down to common sense and how willing you are to take risks if you travel or not. Personally I would not travel in the weather we have had in the past few days I put my wellbeing before any loss of a deposit. In the past I have missed concert and theatre dates because of bad weather and have not considered refunds as it was my choice not to travel.

Posted on 13/12/2022 20:20

 but would you expect it of a members?club 

And two theatre venues that had our bookings did not refund our tickets when we had to cancel but both venues  gave us vouchers dated to use up to 12months later

GEandGJE replied on 13/12/2022 20:27

Posted on 13/12/2022 20:20 by JVB66

 but would you expect it of a members?club 

And two theatre venues that had our bookings did not refund our tickets when we had to cancel but both venues  gave us vouchers dated to use up to 12months later

Posted on 13/12/2022 20:27

As  I said in my post, in the absence of travel warning if  I decide not to take up my booking that is my choice and would expect to lose my deposit, members club or not.

EmilysDad replied on 13/12/2022 20:37

Posted on 13/12/2022 20:37

it depends on your perception of risk. Years back when we lived 'darn sarf', there was about 1/2" of snow over night ..... the world stopped. Yet when we lived up in Rosyth and it snowed, life more or less carried on as normal. 

SteveL replied on 13/12/2022 20:40

Posted on 13/12/2022 20:37 by EmilysDad

it depends on your perception of risk. Years back when we lived 'darn sarf', there was about 1/2" of snow over night ..... the world stopped. Yet when we lived up in Rosyth and it snowed, life more or less carried on as normal. 

Posted on 13/12/2022 20:40

As you say, each of us decides what is an acceptable risk. If the CC don’t agree with my assessment then I loose my deposit. I can live with that.

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