Snow - Loss of deposit

Something along the lines of "Hard Chedder, you should have kept up with the long range forecast and cancelled your booking over 21 days ago!" would be my guess.😁

 Not like you to be cynical nth

JK

Reading the new T&Cs with regards to the booking system should turn most members into cynics, JK, imho of course. There have been some horrendous tales so far of members chasing deposits which should have been returned to them without lots of agro.

So, with a million site nights booked since the new system was launched, three quarters of those bookings done via the website / app, and cancellations under 5%, I don't think the majority of people are cynical nth in my opinion.

Oh, regarding the op, there is and have always been a system in place, not changed much since I started.

JK

We have just faced this issue.  Currently on one club site and due to travel to another.  We rang and requested to stay on current site for an extra night and delay and cancel one night on next site doe to the snow forecast.

Very helpful head office staff cancelled at no cost the planned night and we had to book directly with our current site as they couldn't change bookings for where we were already.  So, no extra cost and it has snowed!

I'm not sure why anyone would think this is anything that out of the ordinary, whether snowing or not.

The  "Club" aren't losing out financially and I would not expect anything less from a responsible organisation.