Snow - Loss of deposit

geraintll replied on 12/12/2022 15:32

Posted on 12/12/2022 15:32

Afternoon, i am trying to find out the policy now with the new booking system, if we book a site during december and pay the deposit what happens if it snows and we are unable to travel does that mean we would loose our deposit? as it would be less than 21 days. 

JVB66 replied on 14/12/2022 16:40

Posted on 14/12/2022 16:36 by Takethedogalong

It’s very cold here at the moment. Cold enough for our outside taps to be frozen up, despite precautions. We have been on Club Sites (Durham Grange, Nunnykirk, etc…) where the water taps have frozen, and there was only one point on site to get water from. Anyone know what happens with serviced pitches? Are they well insulated, or do they freeze? And if they do freeze, did you get any reimbursement or just stand the extra cost?

Posted on 14/12/2022 16:40

On some sites the water points have or had a "trace?"heater to keep them from freezing

SteveL replied on 14/12/2022 17:32

Posted on 14/12/2022 16:36 by Takethedogalong

It’s very cold here at the moment. Cold enough for our outside taps to be frozen up, despite precautions. We have been on Club Sites (Durham Grange, Nunnykirk, etc…) where the water taps have frozen, and there was only one point on site to get water from. Anyone know what happens with serviced pitches? Are they well insulated, or do they freeze? And if they do freeze, did you get any reimbursement or just stand the extra cost?

Posted on 14/12/2022 17:32

We had a service pitch at Chatsworth when there with our caravan a few years ago in December. The tap froze up several nights and didn’t thaw out until the afternoon. However, the hoses and waste tube were the main issue it took me ages to pack up. Must admit didn’t ask about reimbursement, I assumed it was my risk if I booked one at that time of year. Although the on pitch CDP still worked, just not the tap.

We we’re at chapel lane during a beast from the east and everything froze. The only place we could get water was the pot washing sinks.

EmilysDad replied on 15/12/2022 09:06

Posted on 15/12/2022 09:06

We were on a CL in Anglesey during one of the 'Beasts from the East' where each pitch had its own tap. Every tap was frozen (we were the only ones there) but it was easily sorted with a little boiling water over the actual tap .... 

JVB66 replied on 15/12/2022 09:13

Posted on 15/12/2022 09:13

We have used a kettle of hot water on frozen  service point taps in the past never failed to get water yet,   it is all that site staff would do if  any one "complained"

The taps on the walls of tolet blocks are normally not frozen

SteveL replied on 15/12/2022 10:35

Posted on 15/12/2022 10:35

We also used hot water to thaw the tap when we needed some water. However, normally there was enough unfrozen in the jacketed aquaroll (took feeder tube in overnight) until the tap and more importantly the hose thawed out.

eurortraveller replied on 15/12/2022 12:33

Posted on 15/12/2022 12:33

If you Google Caravan Skiing you will get a lot of information about coping with cold conditions - in a caravan or a motorhome.

wh1nbrew replied on 16/12/2022 19:10

Posted on 16/12/2022 19:10

DK.  For what it is worth, living in Chesterfield, and having seen loads of caravans and MH's going into and around the Peak District, I'm afraid you missed a generally good weather week - up on the tops even if not in the valleys.  But I agree, it could have been so different on the roads.  

DavidKlyne replied on 16/12/2022 20:19

Posted on 16/12/2022 19:10 by wh1nbrew

DK.  For what it is worth, living in Chesterfield, and having seen loads of caravans and MH's going into and around the Peak District, I'm afraid you missed a generally good weather week - up on the tops even if not in the valleys.  But I agree, it could have been so different on the roads.  

Posted on 16/12/2022 20:19

I am sure we have. We have been to Chatsworth in the winter when it has been below freezing but as we are getting older we have to take into account other hazards as well. I think the problem was more at our end rather than Chatsworth. Whilst the main roads here are perfectly clear where we live is a bit like an ice rink, not surprising given that at about 7.00am for the last two mornings it's been -8!!! 

David

Quantox replied on 08/03/2023 11:42

Posted on 08/03/2023 11:42

Just wondering what reponses  the Club have given to anyone cancelling bookings this week due to the weather. 

near Malvern Hills Club Campsite Member photo by Andrew Cole

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