Posted on 12/12/2022 15:32
Afternoon, i am trying to find out the policy now with the new booking system, if we book a site during december and pay the deposit what happens if it snows and we are unable to travel does that mean we would loose our deposit? as it would be less than 21 days.
Posted on 14/12/2022 12:23 by TakethedogalongI think we need to get real here. The Club are very unlikely to check individual travel destinations and travel plans. It will simply default to “take out travel insurance”.
An illness or accident within the 21 days might be a tad different, there will be a Docs note (good luck getting one of those for nothing) or a hospital trail to follow, but I still think that the default will be claim on your insurance.
Posted on 14/12/2022 13:05 by KjellNNAt our age, and with the excess, insurance is a non starter from my research!
Posted on 14/12/2022 11:34 by mickysfThe problem with this is that we may travel though several parts of the country to our destination. We for example have crossed the country in winter and experienced a wide variety of weather conditions as we travel. The club would need to check your route not just the destination. For example, we have travelled across to Scotch Corner in perfect conditions and then hit the A66 in awful blizzards, then at Penrith beautiful clear conditions right across the Lakes again. It’s not always the destination which has that advisory nor do we always set off from home.
Posted on 14/12/2022 13:53
It still shouldn’t be that difficult. I don’t see any refund of deposits occurring automatically, unless it is the CC that has closed the site. You are going to have to ring and ask for it. The advisory areas are normally fairly large, they know where you live and where you were going, not that complex to check if one will affect your journey.
Posted on 14/12/2022 13:01 by mickysfI hanker for those not so distant times when we were trusted to book what we fully intended to use, for those times when we were frequently reminded that double or speculative booking was not a significant issue and that deposits were not needed for the membership.
That was the real club at its best!
Posted on 14/12/2022 15:34
On reflection I am so glad we cancelled our trip to Chatsworth this week because the weather has actually turned out to be a lot worse than it was predicted 10 days ago. I am sure we would have been as snug as a bug in the motorhome but I am getting too old to have to cope with possible weather related difficulties and the possible stress. In those circumstances the loss of a £27 deposit would not have concerned me at all. I would have saved more in fuel costs and other campsite fees so deposits are only a small amount of the total potential costs of going away on a four night trip. Now, had it been a commercial site which I would have had to pay up front I would have probably lost the lot so from that point of view the Club is pretty fair in restricting the loss to just the deposit?
David
Posted on 14/12/2022 13:53 by SteveLIt still shouldn’t be that difficult. I don’t see any refund of deposits occurring automatically, unless it is the CC that has closed the site. You are going to have to ring and ask for it. The advisory areas are normally fairly large, they know where you live and where you were going, not that complex to check if one will affect your journey.
Posted on 14/12/2022 15:36
I’m surprised a motorhomer is saying this. Our tours, like many like us, can be for weeks, on occasions a month or so on end and we can travel the length and breadth of the country. We never go home before moving on to the next site so knowing our home address is not much help to them. I do agree mind that the onus is now upon us to ‘argue’ our case, not brilliant is it and probably not as simple as some suggest it might be.
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Posted on 14/12/2022 15:36 by mickysfI’m surprised a motorhomer is saying this. Our tours, like many like us, can be for weeks, on occasions a month or so on end and we can travel the length and breadth of the country. We never go home before moving on to the next site so knowing our home address is not much help to them. I do agree mind that the onus is now upon us to ‘argue’ our case, not brilliant is it and probably not as simple as some suggest it might be.
Posted on 14/12/2022 16:28
Could be because we do our longer tours at times of the year when snow is not a problem. At this time of years it’s only for a few days. As the OP is about snow I suppose I was fixed on that. Of course it could apply to other events like very strong winds and floods. However, again they know where you are going and hopefully they would accept you were being honest about where you were coming from. Of course if you were already on a CC site you could stay there without loss, if they had room.
I agree that arguing a case is not likely to be easy and if it takes as long to get through on the phone as some have said, possibly not worth the effort, given you may well fail. Perhaps that’s there plan.
Posted on 14/12/2022 15:36 by mickysfI’m surprised a motorhomer is saying this. Our tours, like many like us, can be for weeks, on occasions a month or so on end and we can travel the length and breadth of the country. We never go home before moving on to the next site so knowing our home address is not much help to them. I do agree mind that the onus is now upon us to ‘argue’ our case, not brilliant is it and probably not as simple as some suggest it might be.
Posted on 14/12/2022 16:36
It’s very cold here at the moment. Cold enough for our outside taps to be frozen up, despite precautions. We have been on Club Sites (Durham Grange, Nunnykirk, etc…) where the water taps have frozen, and there was only one point on site to get water from. Anyone know what happens with serviced pitches? Are they well insulated, or do they freeze? And if they do freeze, did you get any reimbursement or just stand the extra cost?
geraintll
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