Snow - Loss of deposit

geraintll replied on 12/12/2022 15:32

Posted on 12/12/2022 15:32

Afternoon, i am trying to find out the policy now with the new booking system, if we book a site during december and pay the deposit what happens if it snows and we are unable to travel does that mean we would loose our deposit? as it would be less than 21 days. 

eurortraveller replied on 13/12/2022 12:05

Posted on 12/12/2022 15:32 by geraintll

Afternoon, i am trying to find out the policy now with the new booking system, if we book a site during december and pay the deposit what happens if it snows and we are unable to travel does that mean we would loose our deposit? as it would be less than 21 days. 

Posted on 13/12/2022 12:05

Answer seems to me to be Yes.

Just like paying for a play, a concert or a pantomime and not being able to go because of snow.

JVB66 replied on 13/12/2022 12:09

Posted on 13/12/2022 12:05 by eurortraveller

Answer seems to me to be Yes.

Just like paying for a play, a concert or a pantomime and not being able to go because of snow.

Posted on 13/12/2022 12:09

But then there is normally as we have found as long as you have advised the venue it has always given a voucher to use at a later date

Takethedogalong replied on 13/12/2022 12:34

Posted on 13/12/2022 12:34

We probably won’t find out the Club’s policy on late refunds until more cancellations after 21 days are made. At the moment, lots of the cancellations are likely to have been made pre new booking system, so no deposits paid out. It needs some feedback, positive and negative to inform the Membership more.

JVB66 replied on 13/12/2022 14:34

Posted on 13/12/2022 11:25 by moulesy

In fairness, it does appear that the removed posts, including my own, were all referencing school closures and therefore, though not particularly controversial in themselves, irrelevant to the topic of deposits for club bookings.

Posted on 13/12/2022 14:34

But not all the irrelevant post have been removed which is part of my post about inconsistency 

moulesy replied on 13/12/2022 15:38

Posted on 13/12/2022 14:34 by JVB66

But not all the irrelevant post have been removed which is part of my post about inconsistency 

Posted on 13/12/2022 15:38

Since we have both had subsequent posts removed regarding that, it seems sensible to just accept the situation and move on.  wink

JVB66 replied on 13/12/2022 15:45

Posted on 13/12/2022 15:38 by moulesy

Since we have both had subsequent posts removed regarding that, it seems sensible to just accept the situation and move on.  wink

Posted on 13/12/2022 15:45

But that is not the point ,if some irrelevant posts are removed then they should all be  so delt with , wink it happens so often,either remove them all or do not remove anysurprised

near Malvern Hills Club Campsite Member photo by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook