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Tinwheeler replied on 26/11/2018 15:34

Posted on 26/11/2018 15:34

Looks like we need to book before 5 December to avoid price increases.

moulesy replied on 08/12/2018 20:41

Posted on 08/12/2018 20:35 by nelliethehooker

What, and admit that they've got something wrong. Definitely not in their vocabulary!

Posted on 08/12/2018 20:41

Is Theresa May a club member by any chance? laughing

(OK, naughty I know but please don't anyone take offence - I'm just trying to cheer myself up after an abysmal afternoon (football wise)!)

stevejulie37 replied on 08/12/2018 21:10

Posted on 08/12/2018 21:10

so I have just looked at all my booking for 2019 against email confirmation and my bookings on my profile and all have been increased in price on my profile I will be phoning the caravan club Monday morning and will be having stearn words with them to change all my prices back on my profile they have been booked 12 months in advance and only 1 booking was made on the 5th of December for new year 2019-2020 due to working and holidays I also want to know I have booked for 1 child on every booking and if he doesn't want to come I will amend like I allways have will I have to pay the new prices even though these bookings were made before 5th December??? if they say that all prices when booked will be honoured I will ask for email and written confirmation of this .  

can anyone blow the email up as I haven't received this particular email and cannot read it on the first post  

one of the reason I am doing all this is when you book a holiday abroad "package holiday" regardless weather the price goes up your confirmation never goes up. this is also the case when purchasing anything eg cars when you order a new car the price is the price quoted not if the company decides it wants to increase the prices before you collect the vehicle. 

wonder how many people delete the email conformation when it arrives and will have to pay the increased prices when they arrive onsite.

I am also one for saving electricity but if this is the case the club will get ready when I arrive on site if they say I have to pay the new prices I will make the electric meter spin like there is no tomorrow to get my money back  

I have hillhead booked for 14 nights o an awning pitch and the increase is from £588 to £600 don't they think that the £588 is enough and by the lord I can easily get the £12 back no problem I am an electrician and know exactly what to use to maximise electrical usage without blowing appliances and tripping electrics

I am not a happy bunny

Tinwheeler replied on 08/12/2018 21:25

Posted on 08/12/2018 21:25

SJ37, I can only post the pic in the size the forum software will allow but I’ve managed to enlarge an extract that is relevant to you. If you read earlier posts and follow the link, it is all explained.

PS. You may well know how to play the electric game but think of your fellow campers rather than 'revenge' on the club.

DavidKlyne replied on 08/12/2018 21:25

Posted on 08/12/2018 21:25

can anyone blow the email up as I haven't received this particular email and cannot read it on the first post

SteveJulie37

If you right click on the image in Tinwheeler's original post and use the "save image as" function and save it to your desktop if using a Windows machine. Once save it will open in a readable size.

David

Bakers2 replied on 08/12/2018 21:27

Posted on 08/12/2018 21:27

SJ37 I got the email but was able to read the OP by expanding on my tablet. Hope you can succeed. Do update the thread after your conversation.

nelliethehooker replied on 08/12/2018 21:34

Posted on 08/12/2018 21:34

SteveJ, this is the e-mail that I received and although not the same as TW's it contains virtually the same info. If you read it along with the blow-up from TW I'm sure you'll get the message. Hope this helps.

"Dear Mr .........

It’s never too early to plan your 2019 adventure, especially if it can save you money. Book before midnight on 4 Dec and you can take advantage of our prices before they increase slightly in 2019. This is to cover the rising price of utilities and the day to day costs of running a network of 160 UK Club Sites.

Many Members have already taken advantage of this, so don’t miss out.
Get planning and booking for 2019 today."

Then there's this explanation.:-

www.caravanclub.co.uk/uk-holidays/useful-information/price-guide/price-increase-faqs/?utm_source=emailcampaign&utm_medium=email&utm_campaign=uksites2019pricemm

DavidKlyne replied on 08/12/2018 21:48

Posted on 08/12/2018 21:48

I am not sure what people's main concern is on this subject. Is it that prices have increased twice in a shorter than normal period or is it that people are concerned they won't get the pre 5th December booking prices when they arrive on site? If its the latter, Rowena has categorically stated:- 

While you will see that the booking total has increased when you view your bookings on-line (this applies to bookings made pre 5 Dec), the site staff will be notified on their system at point of arrival that the booking needs to be manually discounted.

Is it the case that people don't believe this will be the case when they turn up on site? I am sure it would be prudent to to have the printed version of the original email confirmation to hand when you arrive on site as that has the original price when booked. I am just concerned people are working themselves up into a frenzy on this matter which will have the affect of taking any enjoyment out of looking forward to their stay which would be a shame. 

David

replied on 08/12/2018 22:09

Posted on 08/12/2018 21:48 by DavidKlyne

I am not sure what people's main concern is on this subject. Is it that prices have increased twice in a shorter than normal period or is it that people are concerned they won't get the pre 5th December booking prices when they arrive on site? If its the latter, Rowena has categorically stated:- 

While you will see that the booking total has increased when you view your bookings on-line (this applies to bookings made pre 5 Dec), the site staff will be notified on their system at point of arrival that the booking needs to be manually discounted.

Is it the case that people don't believe this will be the case when they turn up on site? I am sure it would be prudent to to have the printed version of the original email confirmation to hand when you arrive on site as that has the original price when booked. I am just concerned people are working themselves up into a frenzy on this matter which will have the affect of taking any enjoyment out of looking forward to their stay which would be a shame. 

David

Posted on 08/12/2018 22:09

The user and all related content has been deleted

KjellNN replied on 08/12/2018 22:12

Posted on 08/12/2018 16:18 by InaD

That's my concern too, BB, how the wardens on arrival will be able to calculate the correct "old" price.

I've just had a look at another booking for Bolton Abbey.  I originally booked that for 6 nights for the end of October 2019, prior to going to York.  I amended that booking to 3 nights before the 5th of December.  The cost then was £19.50 per night for pitch+2.  The new price is now £21.90 per night, an increase of £2.40 per night, quite an increase, well over 10%.  Interestingly, the "From" price for the site is quoted as still being £19.50; yes, it is, for all of 1 night in 2019, and it's the last night it's open for the 2019 season, the night of the 3rd of November!!

Posted on 08/12/2018 22:12

That  is a huge increase!  

We have booked 6 nights at Garlieston in June, I see it has now increased by 20p per night.  

I do have the original booking confirmation which we will print and have with us.

Nothing else booked as yet.

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