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353 replies
young thomas replied on 15/12/2018 09:47
Posted on 15/12/2018 08:05 byBooked into Southport yesterday and I asked the staff member on reception if she could tell from the system when a booking had been made. She said that she could tell if made before or after 5th December as there was a marke5r showing 'on screen' for bookings made before 5th December
Posted on 15/12/2018 09:47
im pretty sure the 'date booked' would be in the customer's booking record as this is such a fundamental piece of data.
highlighting pre-5/12 bookings is an easy, non functional, change the field to red or flashing or....whatever (has no effect on incorrect My Bookings Info)
then the warden can do some jiggery pokery (based in some other info) on the prices to give the correct price retrospectively
whats not so easy to do (but is what's required) is to change the wrong prices to the correct prices without running some sort of utility program to change all the wrong ones....no need then for flashing fields and jiggery pokery.
however, any new bookings made prior to the next price rise and to be taken after it, will need to be able to retain that price as its booked.
I see the Dec 19 prices are now available...that could be a problem as this will then perpetuate the problem for upto a further year, as will now gradually be able to book into 2020....and unless there is a utility developed (to correct wrong prices for bookings already made and a system change to prevent more wrong ones being added daily, this will just roll on and on....
I've just done a dummy booking for 1/12/19 - 10/12/19.
here's a couple of different scenarios...
with no corrective system changes made, and at least one day being taken prior to the actual price rise on 5/12, the till system will do what it's always done and apply the prices (for all days) at the current price.....correct (but purely by luck).
with a booking made now for just the second week, say from 7/12 - 10/12, the price at arrival would be after the change on 5/12 and would charge all days at the new incresed price.....wrong.....despite the My Bookings page showing the correct price upto 5/12 and then it suddenly changes to the incresed price.
this is exactly what happened a couple of weeks ago and is being continued into the next 12 months and beyond.
Tinwheeler
Campervanner