Book Soon!

 Your input will be greatly missed PD (where is the pulling tongue smiley?) 

Judging by Rowena's post this morning in the Booking Release Dates sticky, there is still much going on in the pricing department. As a consequence we won’t be able to book Jan and Feb 2020 until March 2019.

interesting.

notwithstanding the delayed release for Jan/Feb 20 (setting forward prices) the pitches for December 19 haven't been released yet (I checked two year round sites and couldn't see them) and this is the month (the 5th) where prices changed and the issues arose...

i suspect it would be wise for the club not to release the Dec pitches if they don't know the prices for January....otherwise, how can they set prices for post 5th December?

holding off this release also gives them more time to fix the current pricing issue which is being dealt with by a workaround at the till.

if it's fixed before the December 19 release (next price change) then we will only need the workaround for another year...... (until all the wrongly priced 'booked early' holidays for 2019 are taken and naturally leave the system, which may be right upto early Dec 19).....

but if it's not fixed by the imminent Dec 19 release (when the price will change again after folk have already booked pitches in advance) we will be in the same position moving into the following year...

anyone booking a pitch for (say) 10th Dec 19 when next month's release is available will be taking that break after the next price rise 5th Dec 2019 and will, therefore be booked at the pre increase price, so the My Bookings price will rise (wrongly) on the 5th, meaning a continuation of till alterations...

and for every month it's not properly resolved, we will need another month of manual adjustment (a further year down the line) at the till and the longer members will see their My Bookings at the wrong prices.

i don't have any bookings in the system, anyone seen any correction for their booked early prices? this is the true indicator as to the pricing issue being properly fixed.

the new rolling year system is great for forward planning but the price change implication had been completely overlooked and won't go away on its own.

 I booked Sandringham on 6th of November for 5 nights at start of May. The booking price was £152.50 'my bookings' shows £155.80

The rolling booking is no better for my usage with regard to forward planning

I booked Sandringham on 6th of November for 5 nights at start of May. The booking price was £152.50 'my bookings' shows £155.80

No surprise there....

The rolling booking is no better for my usage with regard to forward planning

No surprise there, Alan, either

No surprise there, Alan, either

Indeed as I don't sit down until after our Autumn trip and it is usually in November. The only difference it made was that when I booked around 6th November for the Wharfdale site from mid April for 5 nights their were less than 5 pitches available. 

Alan, Didn't have you down as a creature of habit...

however, the issue reamains (as youve verified, thanks) that the My Bookings page still shows the most recent price (rather than the booked price) and it will continue to do so (into ongoing seasons) unless a change is made to capure the price ruling at the time of the booking.

cruise companies are selling nearly two years in advance but have no trouble ensuring the customer understands (and can see) that they have booked at the price when they hit the key.

this is because the price gets recorded in that booking record at that time....the cruise could be years away but it wouldn't make a difference to the price.

i know I keep banging on about this (and I've not even been affected by this so far) but I just don't think the answer is 'it'll be alright at the till' .....

even if it will be, this can't be the way to present the customer facing side of the club.

these not much that focusses customers minds more than pricing, and constantly seeing wrong prices on some (or all) of your bookings isn't good.

...and there's the thing, going forward, a customer won't know which of their bookings are correctly priced or not, without remembering/noting the booking date....

not a good situation, IMV.

Not in most things BB. I have preferred to set out a touring in advance for the last 30 years even if not all bookings were made prior to setting off so that is I suppose a habit 

I aim for about 2 hour tows or around 60 to 100 miles between destinations. It is only about the last 7 years when I have planned so far ahead and this has been for two reasons.

In both 2010 and 2011 I had to rethink my plans as sites that I wanted were booked up. A definite irritation if planning on using CC sites when suitably located and maybe travelling a clockwise route instead of an anticlockwise one. One of those holidays involved 10 stops and it was only when trying to book the 8th one that we had the problem. 

The other reason is that there is often heavy booking around April and so it makes sense for us to get April/May bookings in early there is then often only 3 weeks until our next trip after our return. 

cruise companies are selling nearly two years in advance but have no trouble ensuring the customer understands (and can see) that they have booked at the price when they hit the key.

Not strictly true BB, from Thomas Cook's T&C:

2. PRICE CHANGES AFTER BOOKING
After you’ve made a confirmed booking for a Holiday, there are limited circumstances in which the price of that Holiday can increase.

However, the price of Single Components may increase if the component supplier (e.g. hotelier, airline, etc.) changes their prices. In the case of Holidays: there will be no change to the price within 20 days of your scheduled UK departure date, but we can increase the price of your Holiday at any time up to 20 days before the departure date if we need to do so because there’s been a change in the cost of providing your Holiday that’s
outside of our control,

I don't go with Thomas Cook

...but 'generally' you get it at the price you booked...

the point is, the mechanism to provide this is easy and industry wide.

the change to rolling holidays was a big change for the club, but there are obviously other important aspects of this process (the implication of price changes) that weren't fully understood.