Elddis delays

There hasn’t been any post for a while about the delays on 2022 Eldiss  caravans so I thought I’d let people know our experience if they are contemplating buying this years or even next years model. We ordered an Avante in April and told delivery woukd be July. Admittedly we didn’t do much research and took that at face value. After a few weeks we were told it would be August, then September and then October. The dealership were advertising a different Eldiss model with July availability so we changed to secure an earlier delivery. Big mistake, same thing with deferred delivery dates. We asked if we could instead buy a more expensive used Bailey on the forecourt of the dealership but they said No, we were contractually obliged to stick with the Eldiss. We were told delivery would be early August as waiting for some parts. That date came and then told it would be end of September. The dealership said they had been on to Eldiss who had agreed to take the parts off another caravan and we’d get it early September. All this has been blamed on a poor performance of a production manager and missing parts. We were told there are 260 unfinished caravans and production of 2023 models has been suspended to get those waiting finished. So obviously the delays will continue next year and in my opinion compounded even more. I just want anyone thinking of entering this route to be aware. If our dealership had warned us of the delays I would personally have not bothered

We are also experiencing delays with delivery and getting accurate information.

We ordered a Crusader Borealis in October 21, delivery was expected the following March/April, needless to say that came and went. So did June,July, August and now September. All the way through communication has been terrible, with failed promises to call us back and a general lack of accurate information, every time we have phoned Wiltshire Caravans (Yes I will name them)we have been given a slightly different story.

I am now worried that when it does turn up if there any warranty issues we will get the same treatment. We can't even put pressure on by threatening to cancel because demand is such that they could sell it 10 times over.

We ordered an elddis affinity 5th October 2021 and still dont have a delivery date - think even the dealer is getting fed up with lack of accurate information from the factory