Elddis delays

I thought they would be manufacturing 2022 models in September

Oh lucky you!

We've ordered our Affinity 554 mid-October 2020 with estimated delivery March 2021.... yep, you guessed it - still waiting....

Latest from the dealer is that the van isn't even on production! so maybe their estimated delivery for August is maybe slightly over-optimistic...

Same issues here we ordered our caravan in Oct 20 and delivery was expected in April , that has come and gone along with the promise it would be May then July now August , the dealer does not seem to understand that we wanted a new caravan in the spring time for this season not one that by the time it arrives will be about to be superseded by the 2022 model . All they  say is well next years model will cost more .Failing to grasp the key issue, which for me is I don’t want a 2021 model delivered at the end of the season and being expected to pay full price .To make thing worse we were encouraged to trade our caravan when we ordered the new one which seemed ok considering we did not plan to use it for 5-6 months , so currently we have no caravan .you could not make this up !

All i really want is a honest truthful update on the issues and and an idea of realistic delivery date .Neither Elddis or the dealer seem able to give me that ?

Elddis customer care could not help or give me any info  !!!

I would think that if you bayou do get ve not got your 2021eldiss then the one that you do get may not be as new as the dealer tries to tell you

I have had a. Email from Bailey showing their 2022 models that seem available now, 

Do you know if they are actually available or are they just after a deposit and giving you a promise of a delivery "sometime"?

There seems to be two issues here. Lack of vans for one reason or another and lack of communication from the manufacturer to the dealer.

Elddis are owned by Hymer I believe. They had until fairly recently an excellent reputation for build quality across there ranges but equally so a very poor reputation for customer service and communication. I speek from experience.

Colin

Latest update this week is van is now delayed until sept , no more detail than that available from dealer or Elddis . I had a concern that  Elddis might  decide to not fulfil their 2021 order book as the 2022 model is due for release soon , however the dealer assure me that they will. This should make anyone ordering a 2022 model slightly concerned as it highly likely they would not see it in 2022 ? 
 Only time will tell now but I remain very sceptical about what will happen next and when I will actually receive my van .

I have an Elddis Affinity 554 2019.   Fridge has just packed up for the second time.  I'm told replacement parts could take up to 46 weeks!

Obviously delays on not just new vans but parts as well.  Trouble is, I'm stuck with a van I can't use.   Any offers?

ordered an Aruba last sept. still waiting.. with no delivery date in site. the excuses now are just rubbish. 6 months delay i could accept, but nearly 12 months. I could have sourced all the bits and built the van my self in this Time. This is just bad planning and bad Business. Communication from Elddis and the dealers is lacking to say the least.

Why are you unable to use your caravan just because the fridge is broken? I'd just use an electric cool box.