Elddis delays

manofthehouse replied on 25/05/2021 12:34

Posted on 25/05/2021 12:34

Anyone else having issues getting any reliable news out of Elddis at the moment? We've had a new Buccaneer on order since mid December 2020. Delivery date has ranged from April to July but eventually promised several months ago a build date this week (May 28th).  Been chasing dealer lots and now told date was delayed yesterday to mid June but and Elddis won't now commit to any dates. So unlikely we'll get it before July. Elddis Customer Service sound exasperated and say even they can't get information internally and only dealer can help. Clearly major production issues but don't get why Elddis won't come clean and update customers honestly. Anyone else finding the same?   

Tinwheeler replied on 26/07/2021 17:53

Posted on 26/07/2021 17:09 by Whittakerr

Why are you unable to use your caravan just because the fridge is broken? I'd just use an electric cool box.

Posted on 26/07/2021 17:53

Remember the days when caravans didn’t have fridges and cool boxes didn't exist? We managed.

Tigi replied on 26/07/2021 19:34

Posted on 26/07/2021 17:53 by Tinwheeler

Remember the days when caravans didn’t have fridges and cool boxes didn't exist? We managed.

Posted on 26/07/2021 19:34

Don`t forget the Gas Lights!

 

Morning Star replied on 30/07/2021 18:10

Posted on 30/07/2021 18:10

Well finally contacted Elddis by phone. Good news and bad news. Good news is Elddis have given us a Vin number for our van.

The bad news it’s been knocked back even further to 30th September. 
I give up. No caravanning this season.

Extugger replied on 31/07/2021 06:59

Posted on 30/07/2021 18:10 by Morning Star

Well finally contacted Elddis by phone. Good news and bad news. Good news is Elddis have given us a Vin number for our van.

The bad news it’s been knocked back even further to 30th September. 
I give up. No caravanning this season.

Posted on 31/07/2021 06:59

You must be a very patient customer. I would have cancelled order and gone elsewhere months ago. 

DEBSC replied on 31/07/2021 09:07

Posted on 31/07/2021 09:07

Really don’t want to add to anyone’s woes but, we had seven caravans during our long touring time, quite happy with all of them and very happy with most.. except the Elddis we bought from new. Nothing but problems, one after the other. We sold it after 9 months and would never have another Elddis. I know that various other makes of vans can also have problems but these were dreadful. If I had been waiting this long I would make ‘time of the essence’ then I would cancel, get my deposit back and buy a good available second hand van. We have all lost last years holidays I wouldn’t want to waste this season as well, time is precious and life too short.

eribaMotters replied on 31/07/2021 09:11

Posted on 31/07/2021 09:11

I'd cancel the order. Whilst the length of time you are now being quoted is not unusual for some caravans it is longer than you reasonably expected and could still move. You will not be able to enjoy a summer in your new van so why pay for the expense of one.

Colin

Tinwheeler replied on 31/07/2021 09:17

Posted on 31/07/2021 09:17

I'm with the others, cancel and walk away.

Elddis are playing folk for suckers and, knowing there's someone out there to buy it, can you imagine how they might be throwing the vans together?

JVB66 replied on 31/07/2021 10:32

Posted on 31/07/2021 09:07 by DEBSC

Really don’t want to add to anyone’s woes but, we had seven caravans during our long touring time, quite happy with all of them and very happy with most.. except the Elddis we bought from new. Nothing but problems, one after the other. We sold it after 9 months and would never have another Elddis. I know that various other makes of vans can also have problems but these were dreadful. If I had been waiting this long I would make ‘time of the essence’ then I would cancel, get my deposit back and buy a good available second hand van. We have all lost last years holidays I wouldn’t want to waste this season as well, time is precious and life too short.

Posted on 31/07/2021 10:32

I agree with your post  as we had the same when we had our one and never again elddis i would also cancel

handsj replied on 31/07/2021 13:07

Posted on 31/07/2021 09:07 by DEBSC

Really don’t want to add to anyone’s woes but, we had seven caravans during our long touring time, quite happy with all of them and very happy with most.. except the Elddis we bought from new. Nothing but problems, one after the other. We sold it after 9 months and would never have another Elddis. I know that various other makes of vans can also have problems but these were dreadful. If I had been waiting this long I would make ‘time of the essence’ then I would cancel, get my deposit back and buy a good available second hand van. We have all lost last years holidays I wouldn’t want to waste this season as well, time is precious and life too short.

Posted on 31/07/2021 13:07

We bought an Elddis Affinity 550 in 2016. This was to be our retirement caravan so we checked and double checked all the information to ensure we were making a safe purchase. The 10 year damp ingress warranty did it for us as we wanted peace of mind when spending our hard-earned cash.

That caravan cased us major problems with damp and poor quality of design and workmanship! These were fixed under warranty but the stress it all caused us was excessive. We put up with this for 2 years before trading it in at a substantial loss.

We now have a German caravan which is in a different league.  We would never again buy an Elddis no matter what assurances they offered.  I would agree with the above comments - cancel and walk away.

Whittakerr replied on 31/07/2021 13:45

Posted on 31/07/2021 13:45

But if, as suggested by some on here, you cancel and walk away and go elsewhere you will be right at the back of the queue again and probably be waiting even longer, unless you go for a second hand caravan.

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