Elddis delays

manofthehouse replied on 25/05/2021 12:34

Posted on 25/05/2021 12:34

Anyone else having issues getting any reliable news out of Elddis at the moment? We've had a new Buccaneer on order since mid December 2020. Delivery date has ranged from April to July but eventually promised several months ago a build date this week (May 28th).  Been chasing dealer lots and now told date was delayed yesterday to mid June but and Elddis won't now commit to any dates. So unlikely we'll get it before July. Elddis Customer Service sound exasperated and say even they can't get information internally and only dealer can help. Clearly major production issues but don't get why Elddis won't come clean and update customers honestly. Anyone else finding the same?   

Cartledge replied on 01/08/2021 14:50

Posted on 01/08/2021 14:50

Guess we got lucky. In late April 2021, we liked the  look of the Swift Elegance 565 on-line, with its ‘lifetime’ water ingress guarantee (actually 25 years). Went down the road to Salop Leisure and had the choice if two immediately available, made in January 2021.

SL have also got the Coachman dealership recently and we saw new vans on site and actually being delivered as we stood there. 

I’d cancel my Elddis order and go elsewhere.

Less lucky was a new Toyota tow car. Ordered early April, with delivery supposed to be in August, now put back to November! Existing tow car already sold, so new caravan but nothing to pull it with!!!

😩😩😂😂

kitdurkar replied on 17/08/2021 23:16

Posted on 17/08/2021 23:16

We ordered an Elddis Affinity 554 October 2020. We have been given numerous delivery dates (March, May, July, August). The latest one is that our van will be manufactured on 17th September. We have decided to cancel if we have not had it delivered by the anniversary of the order date. If we do we will be make a claim under section 75 of the Consumer Credit Act for the return of the deposit plus other costs we have incurred due to non delivery ( storage fees, loss of site deposits plus any thing else we can think of)

On Facebook Elddis are pushing the fact that dealers will soon have 2022 demo models on show. We do not understand how Elddis can manufacture 2022 demo models for the dealer without first fulfilling their outstanding orders

We intend to go to the Elddis open day in September (we are going on the 5th)  and will try to get  the truth about the actual delivery.
I would urge everyone who is in the same position as ourselves to go to an open day event and ask the same questions

cavea replied on 26/08/2021 11:39

Posted on 26/08/2021 11:39

Ordered an Affinty 550 back in December 2020. What is more frustrating is the excuse they give is component shortages yet they seem to have enough components to make all their 2022 models for their open weekend. I feel for anyone who orders a 2022 model as when will they get the van 2024?

mbee1 replied on 26/08/2021 15:33

Posted on 26/08/2021 15:33

I'd cancel, go along to a few caravan dealers and see what new stock they have in, although may not be much around.  2022 models are almost out so if you find one you like you could get a decent discount on a 2021 model.  That's how we bought ours a few years ago.

Also did the same with my new car.  Really wanted the factory fitted towbar but none in dealer stock.  I didn't want to wait 16 weeks so looked at what was available and got exactly the car I wanted minus the factory fit towbar and got a decent discount. The dealer got me a detachable one fitted and picked it up within a week of going to look at it.  .

ScreenNameA2ADA72205 replied on 28/08/2021 09:35

Posted on 28/08/2021 09:35

We ordered our Eddies affinity in March of this year. We have been given numerous build dates the latest being 8th September. Looking at the comments on here I think I’ve lost all hope of getting our van this year. Is the general opinion to walk away & look for something else? We were offered a demonstrator Adria yesterday. More expensive but we can have it more or less straight away. Any advice would be welcome. 

RedKite replied on 28/08/2021 11:00

Posted on 28/08/2021 11:00

We would go for the Adria having had a twin axle in the past and a friend who had a new Elddis and got rid of it after 3 years of nothing but problems with it now has gone back to Adria and he has had 3 and said he would not touch Elddis again an expensive mistake.

Morning Star replied on 02/09/2021 08:53

Posted on 02/09/2021 08:53

Morning all,

My latest delivery has been moved again from the 12th to the 30th of September.
Its the same month so things are looking up. We are attending an open day at the Elddis factory on the 5th next Sunday. Should be an interesting visit. I think I’ll take my invoice and look out for people wearing an Elddis badge. 🤣

Extugger replied on 02/09/2021 14:58

Posted on 28/08/2021 09:35 by ScreenNameA2ADA72205

We ordered our Eddies affinity in March of this year. We have been given numerous build dates the latest being 8th September. Looking at the comments on here I think I’ve lost all hope of getting our van this year. Is the general opinion to walk away & look for something else? We were offered a demonstrator Adria yesterday. More expensive but we can have it more or less straight away. Any advice would be welcome. 

Posted on 02/09/2021 14:58

Do yourself one massive favour and buy the Adria if it’s still available!

JVB66 replied on 02/09/2021 15:20

Posted on 28/08/2021 09:35 by ScreenNameA2ADA72205

We ordered our Eddies affinity in March of this year. We have been given numerous build dates the latest being 8th September. Looking at the comments on here I think I’ve lost all hope of getting our van this year. Is the general opinion to walk away & look for something else? We were offered a demonstrator Adria yesterday. More expensive but we can have it more or less straight away. Any advice would be welcome. 

Posted on 02/09/2021 15:20

Snatch their hand off for the Adria as long as it really fits what you want

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