The same Club, just better...

RochelleCC replied on 21/02/2017 08:40

Posted on 21/02/2017 08:40

Welcome to the Caravan and Motorhome Club.

Ever since we came together as a group of outdoor enthusiasts 110 years ago, our Club has continued on a journey of discovery. It's time for us to make some changes for the better by redefining who we are to help you get the most of the great outdoors.

I’m sure you all have lots of questions, please post your feedback and queries in this thread.

 

What does our new logo mean? We created a video to explain how we created it:

Find out more at www.camc.com/discover

TwoBeards replied on 21/02/2017 19:34

Posted on 21/02/2017 19:13 by GTN78

We are quite new to both the Club and Motorhome ownership  - really like the new rebrand and logo - it does feel more inclusive so thank you!

It is also encouraging and important to embrace change and welcome membership from younger people and families to preserve the future longevity and success of the club.

Its interesting to me that the majority (though not all) of the complaints are from Caravaners - I wonder why this is? We only want to share in the fun and joy of your hobby!😃

 

Posted on 21/02/2017 19:34

I have both a campervan and a caravan so where does that leave me? I suspect I will still get the sour looks from wardens when I turn up with my outfit(s)

Fossile replied on 21/02/2017 19:35

Posted on 21/02/2017 08:55 by bvmc

Very sad to see money has been wasted on a re-brand of the Caravan Club. Does anyone else think that the new logo is ugly?  

Posted on 21/02/2017 19:35

I have for some time often thought the Caravan Club was focussing more and more on Motor Homes, and this has confirmed my thoughts.

I much prefer the old logo, and name...........

JayEss replied on 21/02/2017 19:36

Posted on 21/02/2017 19:30 by peedee

 lots of moans about not being treated like members of a club, but how many of you actually behave like members and not just users of the services provided?

Peedee

 

Posted on 21/02/2017 19:36

I don't behave like a member. I am indeed a service user. 

I don't wish to be a 'member' and don't care about names and branding but before my renewal reminder arrives I'd like some meat on the bones of this four word skeleton 

replied on 21/02/2017 19:36

Posted on 21/02/2017 19:36

The Clubs not been a Club for a long time. It's a business that's had the dreaded "marketing speak" added.

All that's been said is a load of waffle that doesn't tell you anything, just sounds impressive to some.

I agree that the club does have a stand offish reputation and is for older people. it would help if "committees"  didn't insist on wearing chains of office. We're a club not the CofE!

sailorgirl2 replied on 21/02/2017 19:36

Posted on 21/02/2017 19:36

I have another question to ask those members more knowledgeable than me , and that is   what do the constitutional laws of the club state about name changes and have they had to close the club and apply for a new name, this all involves some legal involvement I presume.How do we the money payers know if this has been authorised correctly or just  rushed through. Some Answers please......

 

malcolmJ replied on 21/02/2017 19:37

Posted on 21/02/2017 12:32 by RochelleCC

Hi Smersh,

The Executive Committee, who represent the needs of our members, were all fully involved in the project from the start.

The Committee have fully endorsed the changes we’re making. In fact, they were a vital part of this whole process, helping us better understand what our members want.

Posted on 21/02/2017 19:37

But that is surely the point. The management don't appear to understand what members want, most certainly what motorhome owners want. It's been over 40 years since we had a caravan, and since then we've used club sites less and less. Motorhome owners are the true explorers.A substantial number of motorhome owners look out of the window and decide whether or not to go away, and when they are away like to follow whatever direction they fancy The Caravan Club block booking system doesn't allow that for most sites. Motorhome owners also have to pay through the nose for facilities which they already have on board.

There are of course exceptions, but discussions on proper motorhome forums will untouchably negate a lot of the supposed benefits of rebranding. In my professional experience rebranding exercises are carried out for one of two reasons. Ego, or targeted at a specific audience. Since it doesn't seem to have been the second one...............

 

 

 

Malcolm

Fysherman replied on 21/02/2017 19:37

Posted on 21/02/2017 18:54 by RochelleCC

I have indeed come across that acronym Ovaltineys smile So, in short: 

As you may know The Caravan Club had a reputation for being stuffy, strict, and exclusive. We know that at the heart of our hobby, that's not what we're really about, and we want to change that. We’re going to focus more on the experiences and adventures that can be enjoyed by all of our current and future members.

The Caravan and Motorhome Club is going to be more inclusive, knowledgable (but not bossy), and more inspirational...

Posted on 21/02/2017 19:37

All fine but why the rebrand? Please don't say it to demonstrate the inclusiveness the club aspires to.

Just replace some of the committee and elect new younger blood.

Costs nothing same outcome.

BrianB54 replied on 21/02/2017 19:39

Posted on 21/02/2017 09:27 by Tinwheeler

I see that as a shocking inconvenience to members, Rochelle, especially at a time when people are struggling to search for CLs on this apology for a website. 

Posted on 21/02/2017 19:39

You have to be joking Tinwheeler, the website is much easier for finding and reviewing sites than the book ever was. I remember many frustrating hours trying to find a suitable CL in the darned book. I`m surprised the club don`t save a stack of money by stopping it altogether, useless ancient and irrelevant

 

Wex replied on 21/02/2017 19:39

Posted on 21/02/2017 19:26 by TwoBeards

FAQ Were teh members consulted?

Answer No

Posted on 21/02/2017 19:39

FAQs? Aren't these the things that marketeers think up to give answers to non-existent questions and give the impression that they're listening? 

Wouldn't be better to collate all the questions on here, give them some real consideration and respond honestly? And I don't mean the ones about the actual name (that's done and dusted) but all the questions about what will be different etc etc etc.

fifer37 replied on 21/02/2017 19:40

Posted on 21/02/2017 10:13 by Spriddler

Rebranding matters not a jot to me. A common logo could be a Thetford cassette for all I care. What matters to me is the availability and quality of sites and ease of searching and booking.

Posted on 21/02/2017 19:40

Could not have said it better!! Like the Bikefoot-in-mouth

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