Time to roll back to previous forum?

young thomas replied on 15/12/2016 08:54

Posted on 15/12/2016 08:54

it  looks like CC is performing its 'user acceptance' testing of the new forum in the live environment, ie we are testing it (and pointing out the myriad faults) in full public gaze...

this is (or should be) very embarrassing for those concerned, as all this 'testing' (and that is whats being done) should have been completed in a parallel testing environment, and have had a group of 'real' users giving it a damn good stress test for a good while....

im afraid what we have in full view is not fit for purpose and i suggest the CC eats Humble Pie and reverts to the previous forum so that all this work on the new forum can be completed where it should always have been....in private....

attempting to fire fight is always difficult, especially where so many users are bombarding the IT team with so many faults.....repairing these in real time will be difficult and will put the team under more time pressure, time that can be measured by everyone on the forum.

do this in the test environment and roll it out again when its functionality is properly understood and there is a decent team of experienced users helping to test it and sign it off properly....

whichever decision the club makes, i wish them luck, but they have put themselves between a rock and a hard place.....

however, sometimes, we have to admit we got it wrong, big up and get it sorted.....in private.

Rocky 2 buckets replied on 15/12/2016 14:46

Posted on 15/12/2016 14:46

+1 with HD. I read all the negativity for the old Forum, now I'm reading the same negativity about this Forum, geez it's even being suggested going back to the old Forum folk moaned so much about. I don't know a thing about 'methodologies/functionality' et al I just use it, if it bothers me I stop. Crazy I know but it works.

KjellNN replied on 15/12/2016 15:55

Posted on 15/12/2016 15:55

One thing that does puzzle me is why in some topics there are 10 posts per page and in others only 6 posts per page.

DavidKlyne replied on 15/12/2016 16:00

Posted on 15/12/2016 16:00

The new forum has been up and mainly running for just 3 days. I think it would be helpful if all those people who are just complaining without offering any positive contributions or suggestions take a rest from commenting for a week to give admin the opportunity to fine tune things which I am sure will happen given a bit of time. Might I also suggest that people be a bit more thoughtful in their comments towards people working in the IT department as none of us know what conditions/parameters they are working under and what other people may or may not have done in a previous life is neither here nor there.  

David

MichaelT replied on 15/12/2016 16:21

Posted on 15/12/2016 16:00 by DavidKlyne

The new forum has been up and mainly running for just 3 days. I think it would be helpful if all those people who are just complaining without offering any positive contributions or suggestions take a rest from commenting for a week to give admin the opportunity to fine tune things which I am sure will happen given a bit of time. Might I also suggest that people be a bit more thoughtful in their comments towards people working in the IT department as none of us know what conditions/parameters they are working under and what other people may or may not have done in a previous life is neither here nor there.  

David

Posted on 15/12/2016 16:21

Well said David. 

There are 3 things in project management, Time, Quality & Cost and you can only ever have 2 of them i.e. if you want it quickly its going to cost more and you may not get quality, want quality then its going to cost more and take longer etc.

I don't think the CC have rushed into this so it looks like they have either skimped on cost or quality, answers on a post card to Sir Humphrey Bumphrey C/O Grimstead Towers...laughing

EJB986 replied on 15/12/2016 16:22

Posted on 15/12/2016 16:22

No comment!

PS. The edit facility is now an excellent addition.

Takethedogalong replied on 15/12/2016 16:29

Posted on 15/12/2016 16:29

I take your point about the forum David, but my gripe is with the site and CL search. This is CC core business. Using my iPad the search via towns and different requirements such as hard standings, ehu, etc.... Isn't working. So I am left with two options. I either trawl through hundreds of CLs reading them individually to see if they have what I need, or I resort to a two year old dog eared handbook, that is well out of date and do it the old fashioned way. I am fine with CLs I know the name of, I just type that in, but we tour all year, using different CLs, hoping to try some of the new ones! frown

 

Kennine replied on 15/12/2016 16:36

Posted on 15/12/2016 16:36

At the end of the day, It matters nought to the CC  if members find the new software better or worse that the old stuff.  The CC management have designed and implemented the system they feel is most beneficial to the CC Leisure business. 

It is a management decision. CC customers pay the management to run the company via their annual subscriptions. Either accept what the CC management decide to do or vote with your wallet when the annual subscription becomes due.  Getting hot and bothered about something which you have no influence is just a waste of time.

---- However----

This has been a good, polite and well mannered thread and from what I see, (apart from those who are obliged to toe the company line), members have been disappointed in the new software. --- I see no reason why those people should not be allowed to express their disappointment. -- It won't change anything, but is a good discussion point.

 

Cheers..................K

 

Takethedogalong replied on 15/12/2016 16:42

Posted on 15/12/2016 16:42

Just as an interesting aside ( apologies BB for digressing) how many folks have realised that it is possible to "like" your own post? There is also the option to "unlike" posts you previously "liked" so for those indecisive members whose mood swings kick in.......you can have a field day vacillating over "like or unlike" as much as you like! Or unlike!innocent

Justus2 replied on 15/12/2016 16:43

Posted on 15/12/2016 16:00 by DavidKlyne

The new forum has been up and mainly running for just 3 days. I think it would be helpful if all those people who are just complaining without offering any positive contributions or suggestions take a rest from commenting for a week to give admin the opportunity to fine tune things which I am sure will happen given a bit of time. Might I also suggest that people be a bit more thoughtful in their comments towards people working in the IT department as none of us know what conditions/parameters they are working under and what other people may or may not have done in a previous life is neither here nor there.  

David

Posted on 15/12/2016 16:43

take a rest from commenting for a week

Yes David, I certainly will, but perhaps for longer than a week, its just too hard to read it !

peedee replied on 15/12/2016 18:33

Posted on 15/12/2016 16:43 by Justus2

take a rest from commenting for a week

Yes David, I certainly will, but perhaps for longer than a week, its just too hard to read it !

Posted on 15/12/2016 18:33

Ditto, I going into mainly  monitor mode until I see an improvement in how to follow threads more easily. At the moment the "new" tag is causing too much wasted time and wearing my mouse out.

peedee

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