Time to roll back to previous forum?

Sad to say I agree with you BB. I have just about had enough and may well do the same.

peedee

Totally agree with you BB. Under the pic in my avatar it shows where you are from I have tried to remove it in my profile and keeps coming back. Iv'e emailed the club and the same answers come back. I did a taster Web design course a few years back and was told simple is best. Which this is not. Still awaiting my latest reply to my email.

Brian

Personally, now it's up and stumbling I would rather stick with it. At least we now get the opportunity to develope it further. If we went back to the old forum, I fear a revised version would probably never see the light of day.

perhaps, if there could be a fairly quick 'bug fix' release that cured the main issues, they might get away with it, but where is the list...who signs it off, who helps woth the testing and signs that off, who agrees the timescale (and the budget).....

yes, we could live with this....but why should we...?

my main bugbear (away from the actual problems with the site) is the seemingly inability for the 'IT team' to be using accepted processes and methdologies for taking a project from conception to implementation...

even if the whole thing had been a huge disappointment regarding functionality, it should have at least delivered that functionality in a working mode....

it really looks like there was no user involvement in the design phase and CC just built (threw together) what it thought we all wanted.

that in itself is 'a bit arrogant' but to actually deliver what we dont want AND not working is pretty poor....

this is not a good bit of PR for the club, and following on from the 'caravanner of the year' this is looking like their 'annus horribilis'.

I know I jokingly posted prior to the changeover this would be a typical IT project, late, over budget and won't work. But this has exceeded my low expectations of IT per ce.

An online 'shop window' is paramount in todays world. This one is like those vinyl overlays on high streets and shopping centres across the country that say 'closed down, no new business, no investment, no hope, no interest'. An opportunity missed by the CC.

Logging in is a pain, the first screen its too fast in loading banners that are of no use.

'Jump to last reply' would be better as 'jump to last unread post' as every other forum on the internet does. To go back pages of 6 posts per page is like stepping back into the dark ages.

CT should be a mine of information freely given by knowledgeable and experienced caravanners and motorhomers to help others and welcome newcomers to this wonderful hobby of getting out and about. Big K (Kellingley) was closed last year, the last deep coal mine in the UK, CC has closed the last deep mine of caravan / MH info in this shambolic upgrade. Typical IT world, lets upgrade and go backwards. Upgrade non required things and delete valuable tools.

Have CC taken the lead from caravan manufacturers and focussed on style and gizmos over substance? Don't fix won't ain't broken is a well known watchword.

After the debacle of the chairman ripping the back off his caravan attempting a slope that was too steep, has the CC blindly followed that lead and gone down a hill.

Must do better.

PS got logged out whilst trying to post this thread.

PPS had to delete the repeated text from the pre log out reply.

I'm not really a regular on the forum any more and I can live without it but the problems I have with site and CL searches (not the map search) will probably drive me away from the CC website and over to the app permanently 

I'd add a smilie but I can't on my phone 

Agree for the whole site not just the forum.  Does not work on Samsung Tab in portrait mode, too slow (all site), bookings are really hard to make now and finding information is a nightmare.  You now have 2 "My Profile" areas, one with your normal site bookings, personal profile etc. and another for the forum WHY?

The old site needed a refresh and in general the new scheme is good but its just not thought out.

I have to agree with the OP. The CC have just made a huge mistake. The blame should not rest on the CC IT department's shoulders though. The decisions taken to implement a new IT system, what it does and what it should look like, will have been taken at the top level of the management structure.  Those would have been the constraints that the poor IT dept would have to apply.

So if anybody's to take the blame it's the Chiefs and not the Indians.  Senior management of companies do make mistakes and have questionable judgement.    I remember one of them stupidly ripping the back off a caravan, but we won't dwell on that.  

So -- the new system obviously has not been properly tested and evaluated before implementation. --- Whose decision would that have been ??, I would hazard a guess that it was not a decision that any IT dept would take unilaterally. --They would have to do  exactly what they were told by those above them in the company.

Cheers.........................K 

K, agree. this would normally be taken by the IT Steering Group (or some similar body) that prioritises the projects being tacked by the IT dept.

however, someone (project leader) will have to report into this body that the requirements have been met, the system tested and when they can deliver.

this will then be eased into the overall IT 'diary' for implenentation.

so, a chain of 'yesses' that eventually reach board level, where final sanction is given.

but, as we all know, even the best laid plans etc.....

what we need is some serious sould searching thought which can decide if its better to move forward, fixing small parts in regular releases OR to revert to the old system and to understand whats required and implement again all in one go...

bearing in mind that there is still a serious amount of missing data to retrieve from the old system (reviews, stories etc) so there will be another trance of data migration into the new system, this will result in more downtime, as will the various releases of bug fixes.

it takes balls/guts to admit you got something wrong but, if the old system is still effectively in place (and it blooming well should be) then reverting back shouldnt be too big a job......

the new system can then be properly sorted, tested and rolled out again.

as i said earlier....rock and a hard place for CC, damned if you do....etc.

however, if there are also issues with the other parts of the system (search and book) this is a far more serious situation than a few  posters moaning about a forum.....

some pretty tough talks going on in the CC corridors (or there should be...)