Time to roll back to previous forum?

young thomas replied on 15/12/2016 08:54

Posted on 15/12/2016 08:54

it  looks like CC is performing its 'user acceptance' testing of the new forum in the live environment, ie we are testing it (and pointing out the myriad faults) in full public gaze...

this is (or should be) very embarrassing for those concerned, as all this 'testing' (and that is whats being done) should have been completed in a parallel testing environment, and have had a group of 'real' users giving it a damn good stress test for a good while....

im afraid what we have in full view is not fit for purpose and i suggest the CC eats Humble Pie and reverts to the previous forum so that all this work on the new forum can be completed where it should always have been....in private....

attempting to fire fight is always difficult, especially where so many users are bombarding the IT team with so many faults.....repairing these in real time will be difficult and will put the team under more time pressure, time that can be measured by everyone on the forum.

do this in the test environment and roll it out again when its functionality is properly understood and there is a decent team of experienced users helping to test it and sign it off properly....

whichever decision the club makes, i wish them luck, but they have put themselves between a rock and a hard place.....

however, sometimes, we have to admit we got it wrong, big up and get it sorted.....in private.

Kennine replied on 07/01/2017 16:28

Posted on 07/01/2017 15:45 by DaveCyn

All this worry about the forum when surely the most pressing matter is getting the site/CL search working correctly. 

Lets get the priorities right, sort the search facilities & details 1st so we all have a better chance to sort out our site bookings (after all it's why we all joined the club) 

 

While it's nice to have the forum surely it's secondary to the main purpose of the club.

Posted on 07/01/2017 16:28

You are quite right Dave. As I've often said " Its only a forum and not real life."  ------------- Those people who get all hot and bothered when they hear of others feeding back information to Head Office to help improve the CC software, should remember that there is much more to life than spending their lives on a forum which is just an insignificant add-on to the main CC site

Caravan Forums are to be enjoyed, but in moderation --- also very useful to help others and give friendly advice about our hobby.   They are not a substitute for real life. 

Chill !!!!!!!!!!!!!!!

Cheers..................K

Rocky 2 buckets replied on 07/01/2017 17:00

Posted on 07/01/2017 16:28 by Kennine

You are quite right Dave. As I've often said " Its only a forum and not real life."  ------------- Those people who get all hot and bothered when they hear of others feeding back information to Head Office to help improve the CC software, should remember that there is much more to life than spending their lives on a forum which is just an insignificant add-on to the main CC site

Caravan Forums are to be enjoyed, but in moderation --- also very useful to help others and give friendly advice about our hobby.   They are not a substitute for real life. 

Chill !!!!!!!!!!!!!!!

Cheers..................K

Posted on 07/01/2017 17:00

Good point Ksmile, & it's good to see you increasing your time spent on here, always a pleasure.

IanH replied on 07/01/2017 20:04

Posted on 07/01/2017 15:01 by Rocky 2 buckets

The constant complaints of 'caring customers' are no different to 'product is wonderful' ones, eventually it all becomes so much 'white noise' it just annoys & gets ignored by most folk, including those in charge. Crying wolf I think it's akin to.

Posted on 07/01/2017 20:04

Did you say something, Rocky? undecided

wink

Kennine replied on 08/01/2017 10:32

Posted on 07/01/2017 20:04 by IanH

Did you say something, Rocky? undecided

wink

Posted on 08/01/2017 10:32

laughinglaughinglaughing

Cheers...........K

Rocky 2 buckets replied on 08/01/2017 10:57

Posted on 08/01/2017 10:57

& the white noise continues, I'll put it on CY's snagging list. We sooooo need to get rid of itlaughinglaughinglaughing

Cornersteady replied on 08/01/2017 11:05

Posted on 08/01/2017 10:57 by Rocky 2 buckets

& the white noise continues, I'll put it on CY's snagging list. We sooooo need to get rid of itlaughinglaughinglaughing

Posted on 08/01/2017 11:05

yes agree, a useless or pointless comment is almost like putting +1 

near Malvern Hills Club Campsite Member photo by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook