Time to roll back to previous forum?

young thomas replied on 15/12/2016 08:54

Posted on 15/12/2016 08:54

it  looks like CC is performing its 'user acceptance' testing of the new forum in the live environment, ie we are testing it (and pointing out the myriad faults) in full public gaze...

this is (or should be) very embarrassing for those concerned, as all this 'testing' (and that is whats being done) should have been completed in a parallel testing environment, and have had a group of 'real' users giving it a damn good stress test for a good while....

im afraid what we have in full view is not fit for purpose and i suggest the CC eats Humble Pie and reverts to the previous forum so that all this work on the new forum can be completed where it should always have been....in private....

attempting to fire fight is always difficult, especially where so many users are bombarding the IT team with so many faults.....repairing these in real time will be difficult and will put the team under more time pressure, time that can be measured by everyone on the forum.

do this in the test environment and roll it out again when its functionality is properly understood and there is a decent team of experienced users helping to test it and sign it off properly....

whichever decision the club makes, i wish them luck, but they have put themselves between a rock and a hard place.....

however, sometimes, we have to admit we got it wrong, big up and get it sorted.....in private.

cyberyacht replied on 06/01/2017 07:28

Posted on 06/01/2017 07:28

There duplication of 'cut & paste' has been reported in the snagging list. Sorry I did not spot it when posting.

NB. In his reply, the Marketing Director advised that there were technical reasons why a "Roll back" is not possible, so any call for this are a waste of time. We are stuck with the 'new' one warts and all until they can fix the issues.

It would appear that the old computing maxim about new software - "old bugs out, new bugs in" still seems to hold true.

N1805 replied on 06/01/2017 09:25

Posted on 06/01/2017 09:25

Not sure what cut & paste means but I have copied & pasted this from cyberyacht post above  quote “There duplication of 'cut & paste' has been reported in the snagging list.”

& this from snagging list thread by cyberyacht  as not sure what duplicates copied material means quote " Copy and paste in a reply duplicates copied material." 

 

N1805 replied on 06/01/2017 09:38

Posted on 06/01/2017 09:25 by N1805

Not sure what cut & paste means but I have copied & pasted this from cyberyacht post above  quote “There duplication of 'cut & paste' has been reported in the snagging list.”

& this from snagging list thread by cyberyacht  as not sure what duplicates copied material means quote " Copy and paste in a reply duplicates copied material." 

 

Posted on 06/01/2017 09:38

 The above was a test  by myself to see what happened.

young thomas replied on 06/01/2017 10:01

Posted on 06/01/2017 10:01

"NB. In his reply, the Marketing Director advised that there were technical reasons why a "Roll back" is not possible, so any call for this are a waste of time. We are stuck with the 'new' one warts and all until they can fix the issues."

even Q in The world is Not Enough, 'always had an escape plan'....undecided

Cornersteady replied on 06/01/2017 10:07

Posted on 06/01/2017 10:01 by young thomas

"NB. In his reply, the Marketing Director advised that there were technical reasons why a "Roll back" is not possible, so any call for this are a waste of time. We are stuck with the 'new' one warts and all until they can fix the issues."

even Q in The world is Not Enough, 'always had an escape plan'....undecided

Posted on 06/01/2017 10:07

you're saying that Q and MI5 (6 whatever) and the club have equal status or standing? You do realise this is just a caravan club and forum?wink

DEBSC replied on 06/01/2017 11:36

Posted on 06/01/2017 11:36

Not been able to ' log in' for a few days, 'computer says no'. Not that I am much bothered as I won't be using the site much now, too problematic. However, I just wanted to say that it would be nice if members were kept informed if and when reported problems are fixed. I reported, twice, that it is almost impossible to search in the Classifieds for a particular model of caravan, you can now only search for make of van, thus giving me 500 to search through instead of about 6.Maybe the CC think I this is acceptable and will leave it like it is or maybe they intend, at some stage, to put it right. Who knows, no one tells you. Good job sellers are not paying to advertise, but maybe then they would all be complaining. We are all like mushrooms!

young thomas replied on 06/01/2017 13:41

Posted on 06/01/2017 10:07 by Cornersteady

you're saying that Q and MI5 (6 whatever) and the club have equal status or standing? You do realise this is just a caravan club and forum?wink

Posted on 06/01/2017 13:41

no, merely suggesting that any professional organisation would have a back up plan, should a major project go belly up.

what if the club booking system had been riddled with as many faults as CT....?

this would have resulted in a direct impact on customers and suppier...

in that case, only three choices.....

1. roll back to a known (but working) position....

2. collect and document the issues, plan a strategy for fixing issues, moving forward, keeping customers upto date with expected release dates and contents...

3. sit on one's hands....at least it stops one wringing them

any guesses?

the club cant do 1., too difficult...certainly isnt carrying out 2. to customers' satisfaction, so might it be 3.?

Rocky 2 buckets replied on 06/01/2017 13:53

Posted on 06/01/2017 13:53

Or 4. Get on with the job & ignore the few who would find reasons to complain if everything was perfect. Yup, it seems they opted for 4smile, smart move IT deptcool

JVB66 replied on 06/01/2017 13:53

Posted on 06/01/2017 13:53

Have you tried to work the HMRC websiteundecidedand how long has that been introduced

Bugs replied on 06/01/2017 14:31

Posted on 06/01/2017 13:53 by Rocky 2 buckets

Or 4. Get on with the job & ignore the few who would find reasons to complain if everything was perfect. Yup, it seems they opted for 4smile, smart move IT deptcool

Posted on 06/01/2017 14:31

Also known as "The Sensible Option"

wink

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