Time to roll back to previous forum?

Well, this is a depressing thread, all gloom and doom. 

If you really all hate it so much (and are throwing blame everywhere) why not be constructive? It is all 'You should have tested this...etc' ...do you really know that they haven't ?

What is your own assessment based on please? Do you all have IT expertise or just experience of browsing other websites/forums ? 

I suggest that this website is far more complicated than just a Forum site, there are also millions of members to consider not just the few that use the forum, a very complicated Booking system to put out there too, not just for Sites either. 

I'm not entirely happy with some of this new format, but I am only commenting on the forum aspect here as that is my experience area, but I hope that in each of my comments I have at least stated my problem and asked if anything can be done about these specific aspects.

Just general moaning and blaming really does not achieve anything other than giving newcomers to this site (who won't know any different anyway) the opinion that it is a forum full of moaners and to be avoided at all costs.

Please gents, if you have something specific to say with questions about whether or not something can be done about it, fair enough, but this constant moaning is very depressing.

Merry Christmas everyone

Alison

It's a complete mess in my view and I feel that reverting to the original forum is the best thing to do.

alison, we are all entitled to our opinions and mine (after a lifetime of designing, constructing, implementing and supporting large IT projects) is that some of the basic principals of project methodology have not been followed....to be testing the system in the full glare of the public do ain is just plain wrong.

yes, its ten years since i finished working and the systems i was responsible for were, in the main, mainframe based...

however, the company i worked for had more than a billion pound turnover and to have released something like this into the real world would have been very costly....in real business terms.

ok, its a forum.....but if this is truly how the CC manages its customer interfaces then it begs the question as to how the other parts of the system have been 'improved'....i havent looked there yet, i darent.

I am not really concerned about the forum aspect of the new website, but the fact that key aspects such as bookings, CL section, etc... do not appear to function smoothly is and should be a major concern for the Club.

As a shop window for tempting in new members, delivering on the promises to existing members, then all I can say is that the lights have dimmed considerably on the display, and the website seems unable to cope with either the up to date devices used by most website visitors, and the speed, clarity and ease expected by people who regularly prefer to do business via the Internet.

After the not inconsiderable waiting and promises around the new website, it is an underwhelming, frustrating let down. And sounds like it is going to take months to iron out many of the glitches.👎

Can you imagine a company like, for example, an airline taking their website offline for 3 days to install an update! Just wouldn't happen

"We’ve had a few teething problems at the start, but overall in terms of functionality I think we’ve got a much more stable forum than we have had previously."

Sadly the staff have to tow the party line so the above comment indicates that this is it.....get used to it or go elsewhere seems to be the message!

This forum is a very poor effort indeed. Any one who uses other forums will have noticed that there are at least a couple of formats that are used by different organisations, but are clearly derived from the same forum design. They cater for multiple sections as this tries to. Don't think I have seen a forum where posts only occupy about half the screen...

Why on earth did the CC attempt this task in house when a fully working and tested solution is already available ?

I work with guys who do this type of work, who are certainly talented, if geeky, as it is very complicated indeed, and very time consuming to get things working and displaying properly on all the different platforms. But, proper testing is paramount, and this clearly has not been rigorous enough, which brings the competence of the designers into question

Ooops.... don't know quite how this post got on this thread, in duplicate too.  I was using my tab and must have touched something not relevant. The sentiment remains the same.

peedee

My answer to the question posed in the OP would be "definitley not!"

This discussion and the arguments put forward in support of "going back" are based on assumptions.

Assumptions about what project management methodologies were employed in developing the new website.

Assumptions about who was responsible for what.

Assumptions about who was involved in development & testing.

Assumptions about who made the key decisions.

The truth is that members making these assumptions and then building arguments on them are not in possession of any actual facts!

So all we end up with is a set of posts from members which are basically saying - "look everybody, I used to do this sort of stuff" 

Well so did I - but I would never start to make the sort of criticisms I'm reading here just on the basis of the pure assumptions above. 

The best people to make decisions about moving forward and further developing the website are the CC staff and contractors (if any) who know what has gone on and what now needs to be done.

We also need to acknowledge that there is a big difference between users saying "don't like it because its different/new" and "it doesn't work because"

We also need to acknowledge that the CC, with approx 1M members, should not be expected to put too much weight on the grumbles of a relatively miniscule number of members here. Having said that, they are doing the right thing by listening to comments made on CT and making decisions based upon their wider experience of the system and deciding the way forward.

Personally, I trust them to get on with that.

Bugs

personally I don't have a lot of issues with the new forum, most of the problems are with myself not being fully conversant with resizing photos etc , but that's is not the fault of the forum ,but me ,the user

some of the other forums that I use have annoying little faults , but that's life