Time to roll back to previous forum?

young thomas replied on 15/12/2016 08:54

Posted on 15/12/2016 08:54

it  looks like CC is performing its 'user acceptance' testing of the new forum in the live environment, ie we are testing it (and pointing out the myriad faults) in full public gaze...

this is (or should be) very embarrassing for those concerned, as all this 'testing' (and that is whats being done) should have been completed in a parallel testing environment, and have had a group of 'real' users giving it a damn good stress test for a good while....

im afraid what we have in full view is not fit for purpose and i suggest the CC eats Humble Pie and reverts to the previous forum so that all this work on the new forum can be completed where it should always have been....in private....

attempting to fire fight is always difficult, especially where so many users are bombarding the IT team with so many faults.....repairing these in real time will be difficult and will put the team under more time pressure, time that can be measured by everyone on the forum.

do this in the test environment and roll it out again when its functionality is properly understood and there is a decent team of experienced users helping to test it and sign it off properly....

whichever decision the club makes, i wish them luck, but they have put themselves between a rock and a hard place.....

however, sometimes, we have to admit we got it wrong, big up and get it sorted.....in private.

cyberyacht replied on 03/01/2017 17:19

Posted on 03/01/2017 17:19

There have been 150 posts on this thread, the majority of which support the initial post, suggesting that a roll-back should be considered pending sorting out the shambles that currently reigns. That, of itself, should be a clear enough indication to the management that things are fart from well in the IT department.

JVB66 replied on 03/01/2017 17:21

Posted on 03/01/2017 17:19 by cyberyacht

There have been 150 posts on this thread, the majority of which support the initial post, suggesting that a roll-back should be considered pending sorting out the shambles that currently reigns. That, of itself, should be a clear enough indication to the management that things are fart from well in the IT department.

Posted on 03/01/2017 17:21

Bit of a smell there Cyberwink

cyberyacht replied on 03/01/2017 17:50

Posted on 03/01/2017 17:50

Predictive text or typo, who can tell? Perhaps my laptop is picking up on sentiment for I have referred to this site as a 'pail of excrement' recently.

Rocky 2 buckets replied on 03/01/2017 19:11

Posted on 03/01/2017 19:11

Wow, 150 posts from in excess of 300,000 members. 150, I wonder how may fractions of 1% that is?, democracy eh?laughinglaughing

Bugs replied on 03/01/2017 19:28

Posted on 03/01/2017 17:19 by cyberyacht

There have been 150 posts on this thread, the majority of which support the initial post, suggesting that a roll-back should be considered pending sorting out the shambles that currently reigns. That, of itself, should be a clear enough indication to the management that things are fart from well in the IT department.

Posted on 03/01/2017 19:28

Actually CY.....

There may well be 150 posts on this discussion, but many of them are the same people repeating the same points.

When you strip out this duplication, I count 25 members who support the proposal in the OP to roll back to the previous forum.

Quite interesting when you also consider that many of those 25 members also used to complain about that previous forum!!

I find the idea ridiculous that the club should abandon its new website because out of 350,000 families, representing 1 million members, 25 members are making repetitive grumbles on our forum.

Nope. Can't see the club doing that somehow!

Cheers

Bugs

huskydog replied on 03/01/2017 19:38

Posted on 03/01/2017 19:11 by Rocky 2 buckets

Wow, 150 posts from in excess of 300,000 members. 150, I wonder how may fractions of 1% that is?, democracy eh?laughinglaughing

Posted on 03/01/2017 19:38

The answer 

150 is 0.05% of 300000

all worked out on my paws!!!

replied on 03/01/2017 19:50

Posted on 03/01/2017 19:50

The user and all related content has been Deleted User

Bugs replied on 03/01/2017 19:58

Posted on 03/01/2017 19:50 by

Bugs

Make that 26, just because the rest of the membership have not posted a view it does not justify your rubbishing the views of the folks here who have taken the trouble to express an opinion and if there is anyone ridiculous its not them (us). Personally I think its a great disappointment that a quirky software platform that for all its faults seems to have been replaced with something very much worse and it seems the problems extend beyond the forum to the really important functions like ferry booking.

Posted on 03/01/2017 19:58

Hi David

I didn't "rubbish" anyone or anything.

I simply stated the facts - and presented a view, my view, that the level of grumbles does not present a sufficent level of complaint to warrant the Club going back to its previous website.

I think that is an eminently sensible position.

In the meantime we know that the Club are continuing to develop the new website and implement fixes in response to the concerns that CT Forum members have raised.

Cheers

Bugs

DianneT replied on 03/01/2017 20:32

Posted on 03/01/2017 20:32

I think the new forum is getting better and that the Club are doing their utmost to improve it.

Being able to add photo's is certainly an improvement.

To be honest I have never been on a Forum where members continually find fault with it. .Why cannot the few on here accept it is new and different, stop complaining and give the Club time to sort it.  It is unfortunate that we have had a long holiday to hold up the sorting out of the faults.

DianneT  

brue replied on 03/01/2017 20:45

Posted on 03/01/2017 20:45

If the fault finders could stop generalising and list any genuine snags they have found and desist from repeating ones already noted it might have been helpful. We've been told that any problems we've encountered and noted on here have been noticed. The site went live on Dec 13th, we've had several days holiday. The whole web site has improved since the introduction, it's obvious that data is still being loaded and updated. I can't believe it would be possible to load such a big website in one go and since we've been pestering for it to start we now have it, even if it's not fully functional. Lets give it time to get sorted.

And no I don't want to see the previous forum again, too many hiccups as it grew, a bonkers star wars and reams of web space taken up with people trying to find ways of adding photos. This is much better!

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