lack of communication
we recently stayed at troutbeck head and were disappointed to find the plots we were allocated for not having a awning were 1st surrounded by trees with no views,2nd we were next to the sceptic tanks this would not have been a problem has they normally have been emptied once a week.unfortunetly the week we were there they were being emptied and serviced.we had to put up with 3 days wed thurs fri of not only the smell of the emptying of the tanks but also the smell of the tankers engine revving to get the tanks empty.when we raised this with the office we were told it was a job that had to be done.it spoiled our holiday and has put us of staying there again if this is going to happen.
Christopher James
Reviewed on 01/10/2016 21:36
