A very nice site with good wardens, Richard & Karen. Very peaceful and close to the wonderful Northumberland coast. Beware the roads between the site and the coast....repaired by a 5year old...shook our motorhome up terribly. Sadly we arrived at an unfortunate time. having travelled up from Somerset with 1 overnight stop we crawled into the site late afternoon looking forward to a nice hot shower etc. Oh no. The facility block was closed due to an electrical breakdown in the pumping section. No loos, no showers, no laundry!! 2 emergency loos were left open with a note to use sparingly (? not too sure how you do that!). The wardens Richard and Karen did their best to sort it but to no avail. An electrician was called (from Manchester!) but he was unable to repair and said it may take a couple of weeks to find the necessary parts. In the 5 days we were there we had continual threats that unless we cut back on the use of the 2 loos the whole site would be closed and we would all have to leave. Not nice and no mention of refunds or compensation. The system was pumped out once a day but why not twice a day? Having paid our £86 for 4 nights I cannot say we had good value for money.
Message from The Club:
On the morning of Sunday 11 September, we discovered that the sewage pump from the main toilet block to the main sewers had failed. The chamber was full to brimming with sewage, and there was a danger that this sewage might spill out onto the site. Therefore we closed the toilet block at 11am on that day for one night, and kept two toilets open at the entrance for emergency use.
The sewage was pumped out by tanker the following day and the toilet block was fully re opened, except for the laundry which remained closed in an effort to try and minimise waste. Whilst the pump was not working, the sewage was pumped out daily by a tanker.
On the 22nd September the pump was fixed and the laundry immediately re-opened.
Everybody that we met on site during this 11 day period were very supportive and some volunteered to continue using the facilities on their own units for the duration, which has helped us get through this emergency without any further mishaps. We would like to thank all these members you were fantastic.
