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Lazyarsegit
Reviewed on 17/02/2016 14:21
mrsympathy
Reviewed on 17/11/2015 21:39
A pleasant site, very peaceful and in a good location for walking. Only a couple of negatives: Site leaflet refers to Main Block and Small 2nd Block for toilets/showers, but plan doesn't say which is which, and if they are different sizes on the plan you need a ruler to see which is which! Which matters, as cleaning times differ. Only one was open for our visit, fair enough, it was November. It would have been helpful to have been told this on arrival however, as it would have been to be told that none of the cleaning times in the leaflet were correct, and it was closed from 11 to 12. I of course turned up at 11.10, having waited for it to open at 11 as per the leaflet. I saw a warden leaving it and asked him when it opened, he pointed to the sign blocking the door (which I couldn't read without glasses) and told me it was closed until 12. No apology for being given wrong information, spoke to me like I was an idiot for not knowing. Two hours of a short stay wasted. Shame to have an otherwise lovely visit marred by this sort of silly, thoughtless thing. It is also surprising that as site with 140 pitches only has two service points, so some pitches are a long way from a tap and waste water drain. Unusual for a Club site.
Comment from The Caravan Club:
Many thanks for taking the time to write a review and we are delighted you found the site peaceful and you liked the location. With regards to the toilet facilities, we are sorry to hear you had some issues with this. At this time of year the wardens do advise on arrival that the grass area is closed and that only one toilet block is open, pointing this out on the site map. The toilet block opening times are displayed outside the toilet block and they always have a toilet open for use during cleaning times. Please also note there are 4 service points on the site for 140 pitches. However at this time of year there are 81 pitches and 2 service points open. Pitches are available close to the service points for convenience. We hope this helps explain and we apologise for any inconvenience this caused you. Please be assured the wardens want to ensure the site is maintained to a high standard for members on site and are on hand to offer any advice or assistance if needed. Thank you again for leaving a review and we hope this helped to address your concerns.
