Mixed feelings
Mixed feels this time. The location is fabulous, easy access from A1 & M1, beautiful location in the heart of the Clumber Park woodland. Wonderful dog walking opportunities. We are regulars at Clumber Park, usually in the winter though. We found the new ‘summer’ wardens not to the same standard as the winter wardens. On arrival we went to check in and my bank card was declined. Tried it again and declined. Tried a couple of other cards, all declined. Tried my partners cards, all declined. Knowing there was large sums of money in all the accounts, we knew it wasnt our cards, however staff were adamant it wasnt their machine. We had just enough cash to pay so continued to our pitch. I immediately rang the bank and was informed that our cards were not blocked, and there was the funds available as expected. When telling reception which pitch we were on, i told the staff what the bank had said, purely incase anyone else had issues - but was completely dismissed by the older warden, it wasnt there machines, it was my cards, and if i didnt have enough money in the bank, it wasnt his problem. How rude! After setting up, we went into Worksop to withdraw some cash, and on returning to the site received a breaking news alert that visa were having technical issues and not processing payments Europe-wide. On passing recoeption i informed the staff of this, as this would obviously affect other people checking in. No thank you, no apology.
Lots of bags of rubbish around the site at the bin areas, sat for a long time before been collected.
We dont use the toilet blocks so cant comment.
The WiFi was patchy on this visit, despite the upgrade. Previous visits since the upgrade have been ok.
I’m not sure we will return until the winter to be honest.
