Did the club not remember to check the gas for Easter
maisie19
Reviewed on 05/04/2018 19:53
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maisie19
Reviewed on 05/04/2018 19:53
Clumber is always a favourite of ours and the site is in a great location we usually visit at the beginning of the season and again towards the end of November. Imagine our disappointment when he who shall remain nameless had booked one day short for our intended stay, no problem we will just add an extra day on line as at the time of the year ithe site shouldn’t be full........ How wrong can you be the site was completely full, the reason been numerous pitches had to be left to dry out after the horrendous snow and subsequent heavy rain. Clearly the wardens had been up against it in trying to sort out the problems, so telephoning on a Friday night at the start of the week- end caravan arrivals was perhaps optimistic on our part to try and extend our booking, what sort of a response did we encounter a bright and cheery voice on the end of the phone who managed to convert a recent cancellation to an on line booking without us having to go on line and risk loosing the slot before it showed up on the system. During our stay although the wardens were still up against the aftermath of the weather nothing was to much trouble and all done with a friendly smile.....Now that’s what I call above and beyond service. Thank you
We have stayed at this site many times over the years and it is one of our favourites. This year, we came with the addition of our 10 month old puppy and would highly recommend it to anyone with a dog. I also have to mention the lovely warden who checked us in. I didn’t take her name, but she was so friendly and helpful and gave us the best welcome we’ve had on a club site to date. Despite the February chill, we had glorious sunshine and our two children played in the park during daylight hours when we were on site. The site has a number of direct access points into the forest and we loved walking with our dog through the woods. The walk to the visitors centre is the perfect distance and we ate in the cafe where food was well priced and just what we needed. Facilities on site are immaculate and the bike store really convenient. Looking forward to our next visit. Thank you Clumber!
clivedenise
Reviewed on 14/02/2018 07:37
Thornsett
Reviewed on 13/02/2018 11:35