Firstly disappointed to see none of the staff wearing Poppy's for Remembrance Day, but this is a mater of personal choice. The site itself has a lot of flooded pitches which made it difficult to find a decent one without water lying on it, they seem to have a serious drainage problem which needs some attention. The facilities were up to the usual club standard, and although we didn't see much of the wardens, they were very pleasant when spoken too. It was noticed that a lot of the RULES were not abided by, speeding, a caravan with no occupants being left for over a week, and obvious sub letting, which wasn't only noticed by ourselves. All in all we had a pleasant stay.
Comment from the Club:
Thank you for your review. We are very glad your visit was a pleasant one and hope you return again soon.
The site staff have been in touch as they work hard to ensure everyone has a wonderful time at Chester Fairoaks and want to clear up any misunderstanding.
The site staff that were on duty during your stay did have their poppies, which on the days on and around Remembrance Day were attached to their fleece. On a site as busy as Chester, and with the weather needing coats and fleeces on and off, aprons on for cleaning etc., it was difficult to change their poppies for different activities but please be assured they wore their poppies with pride.
A site like Chester, which has very flat level pitches, can occasionally experience a few problems when heavy rain occurs as has been the case of late. To put your mind at ease, we only have 4 pitches that are known to flood and have standing water for a period of some hours after such conditions. Please note, there remains 85 pitches that are fully operational and do not flood.
Regarding subletting please contact us or the site directly to discuss any concerns as the site staff are not aware of this. They were only aware of one van on site not occupied during your stay, which was due to a medical emergency.
The site staff hope to welcome you back to Chester long into the future, and if you ever have any concerns again, please feel free to discuss with the staff on site who will always be happy to clarify any issues you may be experiencing.
