Staff 100%, Cleanliness and Convenience 100%, Charisma - None.
This is a very clean site with good-sized pitches and manages to give a very rural feel despite being on the fringes of the Birmingham conurbation. It is also very convenient for motorways and major roads.
The lady who handled the check-in was very jolly, friendly and efficient, and made the experience a pleasure. Was also very glad to find those two essentials to the travelling Bit, biscuits and ice cream, on sale.
The plots were good sized, and the connections on my serviced pitch clean and in good condition. Did not want to use the shower and toilets due to COVID-19 so can't comment directly, but fellow campers reported that they were both good and very clean. There was a little distant traffic noise at night, but it was not enough to disturb sleep and the general feeling was peaceful.
Like many Club sites Chapel Lane has all the charisma of an estate of suburban semis. If that's what you like then this site will suit you. I was taking my van to a dealer nearby for warranty service so it was fine, but it's not somewhere that I'd visit for the pleasure of the site itself.
