Member Offer: My Esso Card

RowenaBCAMC replied on 22/11/2018 14:32

Posted on 22/11/2018 14:32

Hi everyone,

We wanted you to be the first to know about a new member offer with My Esso Card. The My Esso Card is a fuel card that provides savings at 1,300 Esso fuel stations to help drive down the cost of touring. Members are guaranteed to save on fuel at every Esso station across the UK with the only consumer facing fuel card.

We are the only organisation within the touring industry able to provide this offer to members.  

What is the saving?

On average members will typically save 8p per litre on premium diesel or unleaded fuel and 5p per litre on standard diesel or unleaded fuel. That’s a typical saving of £5.60 per tank on premium fuel or £3.50 on standard fuel (based on 70 litre tank of fuel).

The saving varies based on the My Esso Card special rate and the Esso pump price rate. In the unlikely event that the pump price is lower than the My Esso Card special rate members are guaranteed to save 1p per litre on the pump price. You can use the My Esso Card to fill up all your vehicles, not just the one you tour with.

There are no fees to sign up and no transaction or processing fees. You can also earn your Tesco Clubcard points when filling up.  

We are also running a competition for members for a chance to win free fuel.

To launch this great new offer, My Esso Card are giving Caravan and Motorhome Club members an exclusive chance to win free fuel. 10 lucky winners will win 175 litres of fuel and another 10 lucky winners 75 litres of fuel!  Members need to register for a card and fill by 31 December 2018 to be entered into the random prize draw.  Winners will automatically have the fuel credit added to their My Esso Card account.

To find out more about this member offer visit My Esso Card Member Offer on the Club website 

RowenaBCAMC replied on 01/03/2019 16:58

Posted on 01/03/2019 15:35 by JVB66

After 3 emails to pump king asking where the promised £5 "credit was to be shown on my account and 3 replies that their accounts dept had been asked to chase up ,there is still no sign of the  £5  yell

Posted on 01/03/2019 16:58

Hi JVB66, My sincere apologies. I will forward this to my colleagues to speak to  Pump King. 

Rufs replied on 01/03/2019 17:19

Posted on 01/03/2019 17:19

and me, was promised this the day after the promotion was launched because they cxld my original registration saying computers not ready and asked me to re-register, frown

WillDeBeast replied on 02/03/2019 08:56

Posted on 01/03/2019 15:29 by RowenaBCAMC

Hi everyone,

In the event that the Esso forecourt price is cheaper than the Pump King price, please retain your receipt and email a copy to customer.service@pump-king.co.uk. Pump King will credit you 1p per litre to your account. 

 

Posted on 02/03/2019 08:56

Thanks Rowena.

So just to be clear, we should

  • Check the pump price against the PK price.
  • If the PK price is cheaper, pay using the PK card.
  • If the pump price is cheaper, pay by some other means and reclaim the 1p for litre by scanning the receipt and sending it in.

 

Surfer replied on 02/03/2019 08:59

Posted on 01/03/2019 15:29 by RowenaBCAMC

Hi everyone,

In the event that the Esso forecourt price is cheaper than the Pump King price, please retain your receipt and email a copy to customer.service@pump-king.co.uk. Pump King will credit you 1p per litre to your account. 

 

Posted on 02/03/2019 08:59

Thank you for the update, but do not understand why this should be necessary as the price is reflected on the Pump King website so they would be aware if cost was lower.

In addition, would this still apply if you purchased fuel on the continent as per the letter they sent with the replacement card?

Lastly as we signed up in late November do those T&Cs still aply as we have not been notified of updated T&Cs?

JohnM20 replied on 02/03/2019 09:34

Posted on 02/03/2019 09:34

Whilst many of us appear to have 75% of our pin numbers embossed onto our card there are also a few who claim their number is NOT on their card. If this is the case, have PK realised the error of their ways and supplied later cards without the number? I think those of us with the number on their cards should be supplied with a replacement card.

We all know that we will get no response from PK so perhaps Laura or Rowena will come to our rescue or is that asking too much?

Rufs replied on 02/03/2019 10:17

Posted on 02/03/2019 10:17

We all know that we will get no response from PK so perhaps Laura or Rowena will come to our rescue or is that asking too much?

living in cloud cukoo land springs to mindundecided

lornalou1 replied on 02/03/2019 11:55

Posted on 01/03/2019 15:35 by JVB66

After 3 emails to pump king asking where the promised £5 "credit was to be shown on my account and 3 replies that their accounts dept had been asked to chase up ,there is still no sign of the  £5  yell

Posted on 02/03/2019 11:55

Got my fiver a few weeks ago but was not put into my "pump-king" account and was paid straight into my bank account. Keep checking your bank account as they don't tell you that they have deposited the money.

4Star replied on 02/03/2019 13:15

Posted on 02/03/2019 13:15

Whether I decide to use it or not is to be seen but it would be nice to actually receive one of these cards. I've been waiting since 6th December and have not had either the first card or the replacement despite account confirmation and emails and texts to say that the card is on it's way. Reporting the lack of card by email is met by silence. I'd be a fool to use the card if it does arrive based upon this performance. It has been administered by a complete shower!

Navigateur replied on 02/03/2019 13:25

Posted on 02/03/2019 13:25

+1 exactly!

The automated response to the "replacement card" e-mail number 2 comes from zendesk.com. So there is another finger already in the pie.

This topic has been locked, no new replies can be added.

near Malvern Hills Club Campsite Member photo by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook