Member Offer: My Esso Card

Posted on 28/02/2019 11:25 by Watendlath

Being curious I have looked at this week's version of the T&Cs - no mention of the 1p guaranteed saving!

The "offer" page (found by following the link on Rowen's OP reads

Save on fuel across the country
Members save on average 5p per litre off Diesel Unleaded and 8p per litre off Premium Diesel and Premium Unleaded against the pump price

We are delighted to announce the launch of a new Pump-King membership card, to help drive down the cost of touring. Members are guaranteed to save on fuel at the largest network of Esso stations across the UK.

Benefits of your Pump-King membership card: 

SAVE an average of 8 pence per litre on premium and 5 pence per litre on standard unleaded and diesel.^
Earn Tesco Clubcard points when you fill up at every Esso station.
FREE to sign up, no transaction and no processing fees!

Again no mention of the 1p guaranteed saving!

However, Rowena's OP still quotes " In the unlikely event that the pump price is lower than the My Esso Card special rate members are guaranteed to save 1p per litre on the pump price".

So, what is the real life situation? PLEASE can we have clarity from Rowena, Laura Cass or Tolga Dervish?

Posted on 28/02/2019 11:41

• Quote
• Report
• Like

The 1p saving is still mentioned on the sign up page at https://www.caravanclub.co.uk/membership/member-offers/fuel-card/

If you go to the bit mentioned "Terms and conditions" you will find it there!

Gallery

Posted on 28/02/2019 11:29 by Surfer

I would like to bring it to the attention of all that if you signed up under earlier T&Cs and have not been notified of any changes the original T&Cs still stand and you should still get the 1p discount.  I have also noticed that the saving has now dropped to 3p from 5p so a big difference.

I think that the CC are hanging their heads in shame regarding this debacle and those responsible have gone into hiding and refusing to answer any questions.

Posted on 28/02/2019 11:58 by Watendlath

Are you looking at an old version of T&Cs? The current version you see when you click on the Terms and Conditions link at the bottom of your Profile page is the one I have quoted. They are very different to the screen shot yo have used.

Posted on 24/02/2019 08:52 by Yertiz

Hmm, I don't know if this has been posted anywhere on this mammoth thread but......

I logged in to My pump-king account this morning and went to my stored cards, where I noticed it stated I could delete my current debit card?

Having also noticed that it said I could "Please delete your old credit card before add new one."

So I deleted my stored debit card and added a new CREDIT card to my account, which, it appears to have accepted!?

Now, whether there will follow a message from Pump-King about the change i don't know yet, but I'm happier that I have stored a credit card, with a low credit limit, rather than my Debit card.

Be interesting to see if everything works that way around

Posted on 28/02/2019 12:06 by dennisps

That screenshot I posted is from the CC signup page, before you get to the Pump-King page. It was taken just before I posted it. Rather stupidly I don't have the PDF from the T&Cs from when I signed up!

Posted on 28/02/2019 11:58 by Watendlath

Are you looking at an old version of T&Cs? The current version you see when you click on the Terms and Conditions link at the bottom of your Profile page is the one I have quoted. They are very different to the screen shot yo have used.