Member Offer: My Esso Card

If its anything like mine, the PIN on the new card will be very easy to remember.  It's almost written on the front of the card!!!!!!

This latest fiasco with the PIN is the last straw for me.  I've not seen any reports from people saying that their PIN is markedly different from the 4-digit number on the front of the card.

Pump King are no longer an organisation that I want to deal with. Their security seems weak. They've double-charged a few customers, and seem to have charged a few VAT on top of the advertised price.  They've changed the Ts&Cs without giving the due notice. I'm concerned about my liability if anything happens to my card.  They've been hard for people to contact by phone and email.

I've ordered a new debit card as the first step.  I shall put my pumpking card in the safe, and if the situation improves over the next month or two then I'll think about getting it out and giving the new debit card details.  But for now I'm out.

Fuel is expensive in my area of the country, and the card could save me quite a bit of money.  But the PIN security risk is final straw.

before any of you cut up the card, could I ask you to see if the "pin number" on the front can be Deleted User by a hot iron tip or soldering iron and flatten/remove it. worth a try as you don't want the card but I do and don't want to damage it as used a couple of times without a problem. then let us know if it works. thanks everyone.

Make that 8 NPH

If I was a betting man I would have a £5 note on this being the case with everyone's new card!

Yep, so if you found a card that someone had dropped - perhaps on a club site - you stand a fair chance of being able to guess the PIN????

I hope that someone comes along soon and says that their PIN seems to be truly random.  And that our fears are misfounded.

When I had a company fuel card it had my registration number on the front, and was only valid for that car - much more secure.

....but if you lose your Pumpkin Fuel card surely all you have to do is phone their 24/7 customer hotline and report it and they'll block the card immediately??????????

Or you can just phone the bank and block your debit card instead which may make the rest of your holiday a bit tricky

I reckon you could make a film of this debacle - 'The Neverending Story'. 

In the event that your card is misused due to a miscreant being able to access your PIN, who would you then claim from?  Pump King or your debit card provider?

I would have thought that any recompense would be from Debit Card provider if any recompense at all,

Edited to add. I am not at all sure that there might not be a claim against Pump King. As I don't have their card I shan't investigate. The whole thing does seem a shambles though

you could but you would never make any money, because as with the Shell Card and other promotions such as Sat Nav's that have been handled very badly at launch time, once the dust settles people start to reap the rewards, and life goes on, we will all still contribute to the club coffers .

Not condoning what has gone on here and i think it is appalling that the club have not as yet issued any kind of official apology, and as reported on here, are still promoting the Esso card at some caravan show.