Member Offer: My Esso Card

I have still not received my Esso fuel card despite me applying for it on the 7th December 2018 LAST YEAR   !!!!!!!!!!!!!

I`ve had numerous dates as to when i will receive it both from Esso and from CAMC online chat all of which have disappeared into the nothingness of time !!!!!

What have they done with my debit card details that i gave them LAST YEAR  ?????????????????

This is a bleeding joke and if i do ever receive it what sort of mess are they going to make of taking payment for any fuel bought on it  ?

And another with 75% of the PIN on the card - at least I now have one and considering that it was originally ordered on 22 November I suppose I should be grateful

Should we not have been informed each and every time the T&Cs are changed? 

yes, and apparently the club are still promoting this at some caravan show. They should have hoisted a large banner displaying an apology for this fiasco.

I currently have a card that was working last Friday, not sure if it still is, but if information from the club is accurate all old cards will be cancelled this week and new ones issued that were posted Fri/Sat last week. Well Rowena still not received my new card ?????

New card received and activated. Will it work? Who knows? Not rushing out to try it out.

we have also still not received our card in spite of applying in December. but in the meantime I have been checking my local Esso garages against the Pumpking prices that I get each week via text and this is rather disappointing. no savings on unleaded (worse off by 3p), a saving of 2p on diesel. and I have to pay for the fuel straightaway (no credit). surprised to read that some people have made savings, this must be for people using motorway service station mainly!

Hmm.

The new Ts&Cs do look rather more professional, so a step in the right direction.  But I wasn't notified, which I should have been.

"Pump-King will notify the Cardholder of any changes to these Terms and Conditions with 15 days' such prior written notice."

You're lucky to live in an area of the country where there is some price competition going on. 

Where I live there is a cosy arrangement where pretty much all the fuel stations charge the same (high) price - including the supermarkets.

Like others (and I guess everyone with the new card) my card has three quarters of my new pin number printed on the front. Whose ludicrous idea was that? I can see no reason for any of the pin code  to be on the card.

We are constantly told NOT to write our pin numbers on cards or anywhere where it could be found. It would only take 8 attempts maximum to discover the correct code should I accidentally lose my card or have it stolen. This is NOT acceptable and, unless it is able to be changed to a pin number of my choosing I shall seriously consider reporting the practice to Action Fraud. How can the club condone such a flagrant breach of security?

Whilst I think the new Ts&Cs look rather more professional, I am concerned about my liability should my card be stolen or the details skimmed.  With a credit card I have relevant law to help me.  With the fuel card it rather feels that PK can just help themselves to my bank balance.

Maybe I'm over-thinking it.  After all, it is easy to contact PK to report my card missing or fradulent activity occurring on my account !!!!!!