Sites Directory and pitch charges

LeTouriste replied on 15/02/2023 14:15

Posted on 15/02/2023 14:15

Like myself, I would imagine lots of members need to know the likely costs before they go through the ritual of choosing a particular campsite, and the best price according to time of season.

A good example is the 2017/2018 CAMC directory - look up the campsite and the pitch costs are clearly displayed.  Not so now. To find out exactly what it will cost you means a laborious lowing through the system to get these important details.

I don’t know why this unhelpful change was introduced, but it is of no assistance to members and does not indicate any intelligence by the Club administrators when formatting the handbook.

Tinwheeler replied on 20/02/2023 11:53

Posted on 20/02/2023 11:51 by Takethedogalong

Agree Tinny. Some folks put their vans away over Winter, and might only be looking to book now. Hence they will come unprepared to this new system. TP reviews would indicate that a good few are only encountering the changes now, so the issues are ongoing.

Posted on 20/02/2023 11:53

My thoughts too. A lot of folk are only now thinking about vanning trips this year.

Rocky 2 buckets replied on 20/02/2023 11:56

Posted on 20/02/2023 11:01 by peedee

We all learn but some choose not to learn everything & some struggle.

and for those as SL points out there are still, for the time being, alternatives.

peedee

Posted on 20/02/2023 11:56

You have sorted it yourself👍🏻, you are adept at using the new system👍🏻. Why not now rejoice in it rather than following folk who are struggling just to tell them how easy it is PD, it’s easy for you not others. Some of us have a deep interest in tech but others hate it & use it sparingly & with concern. I’m convinced they don’t need being told it’s easy as it obviously isn’t🤷🏻‍♂️. My Uncle does what he needs to do(tech wise) to make his life easy but does the bare minimum, when something new comes up, I pop round to help-he’s just 1 person, their will be many Uncles & Aunts who don’t have a nephew who knows stuff🙁

peedee replied on 20/02/2023 12:07

Posted on 20/02/2023 12:07

You simply cannot blame the 'slowness' of people for the issues they encounter

Not all TW but much many of the posts come across  as a reluctance to move on in spite of all the help offered and it becomes very tiresome.

peedee

Tinwheeler replied on 20/02/2023 12:39

Posted on 20/02/2023 12:07 by peedee

You simply cannot blame the 'slowness' of people for the issues they encounter

Not all TW but much many of the posts come across  as a reluctance to move on in spite of all the help offered and it becomes very tiresome.

peedee

Posted on 20/02/2023 12:39

I don’t get that impression at all, PD. My impression is of folk who are struggling with something that is beyond their ability and understanding which is a reflection of the non-user friendliness of the new system. However, if it’s tiresome, you could maybe stop reading the posts? 🤷🏻‍♂️

brue replied on 20/02/2023 12:44

Posted on 20/02/2023 12:07 by peedee

You simply cannot blame the 'slowness' of people for the issues they encounter

Not all TW but much many of the posts come across  as a reluctance to move on in spite of all the help offered and it becomes very tiresome.

peedee

Posted on 20/02/2023 12:44

The reason help has been needed is due to to CAMC taking over six months to "improve" the new booking experience. CAMC have not launched an easy to use fully working system unfortunately I'm still getting a fire brigade in my searches!! 

Yes, personally I've moved on, I've accepted that CAMC have not delivered a good booking system, I will use it if needed as luckily I'm quite good at finding my way around a mess. frown

Takethedogalong replied on 20/02/2023 12:57

Posted on 20/02/2023 12:57

Fully agree Brue. Many are, have, moved on. Some have gone for good, others like us have our own way of dealing with poor customer experiences, others who tend to like mainly Club Sites are doing their best to use the new system.

If all you do is book a Club Site in a chosen location, will definitely not need to amend or alter that booking for any reason, and happily allow the Club to hang onto a portion of your cash for a while, can book a year in advance, at home with a good wifi signal and the kind of tech device that will support the system, drop on a time when the system isn’t down for “essential maintenance”, and don’t mind making a cup of tea while the Site buffers, than great, it will suit you. Heaven help you with the patience needed if you need a refund though……….

It’s dire. And anyone who thinks otherwise is either very accepting of poor shopping experiences, or blinkered.

peedee replied on 20/02/2023 13:09

Posted on 20/02/2023 12:39 by Tinwheeler

I don’t get that impression at all, PD. My impression is of folk who are struggling with something that is beyond their ability and understanding which is a reflection of the non-user friendliness of the new system. However, if it’s tiresome, you could maybe stop reading the posts? 🤷🏻‍♂️

Posted on 20/02/2023 13:09

Purely a matter of opion then like most posts. I often think like many before me, it is time to leave CT rather than stop reading it. As it is I am indifferent to which way I jump until I do not have time on my hands then other activities will matter more.

Got to go, things to do for the rest of the day.

peedee

Arch replied on 20/02/2023 14:20

Posted on 20/02/2023 14:20

For all those that are finding the new booking system a chore I recommend a website also app called Searchforsites it was recommended on this discussion way back and is what I use now, its map works, it shows all sites in the area you're looking for not only club sites etc, I used to only book main club sites but since this new system was forced on us my eyes have been opened to what alternatives there are from what I've booked so far (no club sites) I've saved hundreds of pounds and yes some required deposits some not but all are far cheaper than a club site in the same area.

Takethedogalong replied on 20/02/2023 14:23

Posted on 20/02/2023 14:23

Yes, S4S is very good, shows all sorts of stays. I have started to leave reviews on there as well to try and help others. 

davetommo replied on 20/02/2023 14:44

Posted on 19/02/2023 17:37 by JollyKernow
Content has been removed.

Posted on 20/02/2023 14:44

I wish I was as clever as you. Or is it that you have an advantage due to your training using the system

near Malvern Hills Club Campsite Member photo by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook