Sites Directory and pitch charges

Like the OP I prefer to know the cost upfront though accept there may possibly be a little variation due to the fact that I may book late.  CCC booking system is much easier to navigate for me that CAMC’s new booking experience which I found time consuming even on a laptop at home via Edge having only done a dummy booking though not right to the end.

Interesting to me that earlier in this thread a CAMC employee refers to both clubs as ‘companies’ and I recall there was a poster whom has in the past referred to CAMC as ‘Co Ltd’ (I think that’s how it was put) whilst I realise both clubs need to make money or at the very least operate within their means I am now beginning to think of CAMC in the same way rather than a club. 

Reading on CT it appears this last 6 months of changing to the new booking experience does not benefit all members as to me it appears to favour those who know the dates they want to go away and where they want to be on those dates

I feel the late availability is at present poor.  I had hoped to see a full list of CAMC sites with availability rather than a short list.  I have to date managed without using the new system or CAMC sites.   

6 months and still work in progress on the new system – not good IMO

I am also willing to learn but find the new booking system too time consuming. 

Got to get some garden jobs done just now whilst the weather holds.

There will probably be a few members with no computers / internet access but for the rest booking a known site should be possible. I agree that searching, using the map etc is a little more difficult and slow on some older devices. However, for a known site all devices,  including phones, are easy to navigate.

There is nothing stopping those not so familiar with computers using the handbook and map for their searches and just book the site online when you have decided on it. The handbook gives indicative prices for 1 / 2 adult / child and pitch for last October, giving them an idea of cost before going on to book.

But you had the wherewithal to learn. As ever, sadly, you make no allowance for others of varying ability.

+1, in a good society we find inclusivity not ‘if you can’t do it hard luck’🤷🏻‍♂️. We all learn but some choose not to learn everything & some struggle.

TW, Isn't 6 months a long enough allowance even for the slowest amongst us?

peedee

We all learn but some choose not to learn everything & some struggle.

and for those as SL points out there are still, for the time being, alternatives.

peedee

From my personal experience the issues with navigating the new system have nothing to do with a person's computer literacy it is mainly the system is very data processing hungry and very often gets hung up, I use and have access to a number of devices the older ones will not run the new booking system but have no problems on any other websites, a new Samsung tablet has no problems running it, this is a serious problem for the club the new booking system should work on members existing devices and work like any other shopping system,.

on any other websites, a new Samsung tablet has no problems running it, this is a serious problem for the club the new booking system should work on members existing devices and work like any other shopping system,.

There has to be a limit. My old iPad that the granddaughter plays with won’t run it, but then it won’t run the John Lewis web site or App properly, or Amazon and several others including my online newspaper. It’s why I upgraded. OH’s slightly less old iPad mini runs it very slowly, you would be able to make a booking but map searches are out.
My point is all other shopping systems don’t work on older devices, or if they do have reduced functionality. Programmes and there requirements move on and if we want to use them, we must as well.

The answer is obvious.

You assume everyone first attempted using the system 6 months ago but some may have had their first encounter last week. See also Arch's point of view above.

You simply cannot blame the 'slowness' of people for the issues they encounter and, even if it is down to the people using the system, that adds to the claims of unsuitability of the system which should be user friendly for all members.

Agree Tinny. Some folks put their vans away over Winter, and might only be looking to book now. Hence they will come unprepared to this new system. TP reviews would indicate that a good few are only encountering the changes now, so the issues are ongoing.