What have they done?

David this is about making a booking on the new uk system, many of us have travelled far and wide. We'd like to do the same here with CAMC when needed. 

The user and all related content has been Deleted User

As posted before when this debacle of a booking system as has turned out, and it seems senior management were questioned?

It was already stated that a system designed for overseas bookings(even if successful?) was never going to be successfully bolted on to the UK type of booking system and also be user friendly 

My comments are specifically about the workability of the new booking system David  the idea is to see it working properly otherwise the phone lines will be jammed forever. By the way the directory is now well out of date. 

Brue 

I tend to agree that the need for a DOB is somewhat superfluous in the UK booking setting. But what I don't understand is why the Club seems to be defending in some quarters  rather than saying that they are working to remove the need? Perhaps they are saying one thing in one area and another elsewhere, all really confusing! As an aside when I go to my doctors surgery the only question they ask me initially is my DOB! 

David

 

Well thought out, if more staff is needed then costs could escalate👍🏻

DavidK. Yes it's strange to read conflicting comments from staff and online updates. Not talking from the same sheet are they? 

By the way, I know it's boring for some to read our comments, however we have seen fixes being listed and done. 

Be it yay or nay all constructive input is useful, if it brings a positive end then all will gain from these conversations going forward👍🏻

A few minor tweaks would make it significantly more user friendly to me.

1. Remove European places from the search, if you’ve selected UK on the top tab, that is what you should get.

2. Remove DOB entirely, by the time you get to that page you have already stipulated how many adults and children are staying. Unless they are going to ask for proof of age, there is just no point. If at a later date  they go down the route of age related discount, they can ask for specific proof, as the C&CC does.

3. Remove the ability to do multiple bookings, that would get rid of the quick check out and baskets options, which some are finding confusing. Personally I would much rather have the bookings singly in any event.

As far as speed is concerned, older devices are always going to struggle. I can’t see the CC introducing a lite version without the maps. Therefore for those who can’t upgrade, unfortunately they will only be able to use phone booking,

Tel numbers are not