What have they done?

GTrimmer replied on 11/09/2022 21:23

Posted on 11/09/2022 21:23

Well, I waited until it went live. Where do l start ? UTTER PANTS best describes my experience.  The queuing system failed to direct me where I wanted to go, I ran out of battery trying to search CLs and to cap it my wife's smart phone "is not compatible with the CAMC app ". sealed

replied on 26/11/2022 14:43

Posted on 26/11/2022 14:43

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Tinwheeler replied on 26/11/2022 14:57

Posted on 26/11/2022 10:12 by

The time to worry would be be when you could tell themcool

Posted on 26/11/2022 14:57

Nah, it’ll be time to worry when I can’t remember it🥺🤯😄

Rocky 2 buckets replied on 26/11/2022 15:08

Posted on 26/11/2022 15:08

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replied on 26/11/2022 15:28

Posted on 26/11/2022 15:28

The user and all related content has been Deleted User

brue replied on 26/11/2022 18:44

Posted on 25/11/2022 15:16 by DavidKlyne

The new system was acquired from elsewhere and initially used for Overseas bookings where DOB is probably required? It's possible it can't be can't be deleted from the UK Bookings side because it's an intrinsic part of the software? The fact that the Club seems to be justifying its inclusion on being able to identify the age of children suggests they have  had problems with some claiming children are of a lower age than they actually are in order to reduce the site payment? I have no evidence, or seen any evidence, to support that suggestion but if it's not possible to remove the need for the DOB because of software issue why not just say so? 

If you wish a different narrative perhaps as the CMC seem to be copying most of what the C&CC do perhaps they intend to introduce a pensioner discount at some stage in the futuresmile

David

Posted on 26/11/2022 18:44

As the DOB debacle is "under review" it sounds like another error that should have been programmed out. What seemed like an easy way to do it ie just transfer the overseas booking format has since proved very unpopular and unsatisfactory with the end users. 🤔 

eurortraveller replied on 26/11/2022 19:54

Posted on 26/11/2022 19:54

Brue,  Having toured most of Europe most years since 1972 without ever using the overseas booking format I really can ‘t say whether it’s unpopular or unsatisfactory. But it’s certainly unnecessary.   A site guide, a road atlas and a mobile phone was enough,

My good friends with a VW conversion travel in the same way here at home - they look at the weather forecast on a Thursday evening and decide whether or not  to go away for the weekend. They aren’t Club members. 

As for the infamous app. Well we got ourselves around New Zealand too without any sort of app at all even though some members seem to think that’s an absolutely essential bit of kit to go away even in the UK.

Haven’t the complaints gone on for long enough?

Tinwheeler replied on 26/11/2022 20:07

Posted on 26/11/2022 20:07

"Haven’t the complaints gone on for long enough?"

I think they’ll go on until folk are happy, Euro, and that could be a while yet.

SteveL replied on 26/11/2022 21:37

Posted on 26/11/2022 19:54 by eurortraveller

Brue,  Having toured most of Europe most years since 1972 without ever using the overseas booking format I really can ‘t say whether it’s unpopular or unsatisfactory. But it’s certainly unnecessary.   A site guide, a road atlas and a mobile phone was enough,

My good friends with a VW conversion travel in the same way here at home - they look at the weather forecast on a Thursday evening and decide whether or not  to go away for the weekend. They aren’t Club members. 

As for the infamous app. Well we got ourselves around New Zealand too without any sort of app at all even though some members seem to think that’s an absolutely essential bit of kit to go away even in the UK.

Haven’t the complaints gone on for long enough?

Posted on 26/11/2022 21:37

I don’t think you are the only one that managed ET, but times were different. I’ve just been watching a programme about Apollo 11 in 1969. They went to the moon and back using computers with less processing power than I now have in the watch on my wrist. People like their Tech and strangely they expect it to work. The CC are getting there, but it’s taking almost as long as our return to the moon.😂

brue replied on 27/11/2022 08:42

Posted on 26/11/2022 19:54 by eurortraveller

Brue,  Having toured most of Europe most years since 1972 without ever using the overseas booking format I really can ‘t say whether it’s unpopular or unsatisfactory. But it’s certainly unnecessary.   A site guide, a road atlas and a mobile phone was enough,

My good friends with a VW conversion travel in the same way here at home - they look at the weather forecast on a Thursday evening and decide whether or not  to go away for the weekend. They aren’t Club members. 

As for the infamous app. Well we got ourselves around New Zealand too without any sort of app at all even though some members seem to think that’s an absolutely essential bit of kit to go away even in the UK.

Haven’t the complaints gone on for long enough?

Posted on 27/11/2022 08:42

I was commenting about the need for DOB input on the UK system Euror. I don't have to input my dob when I book but have to input the date of birth and name for anyone going with me. This is understandable for ferry bookings, to know who is on board a ship, passenger lists etc) but members are asking why this has been used for UK bookings. On some devices it was impossible to add the DOB. I think this has finally been rectified? The new booking system has  produced what you call complaints but for those of us who have actually used it "flaws and programming errors "

If it doesn't affect you it doesn't matter. We are only commenting about UK travel and the new booking system.

 

replied on 27/11/2022 08:48

Posted on 26/11/2022 19:54 by eurortraveller

Brue,  Having toured most of Europe most years since 1972 without ever using the overseas booking format I really can ‘t say whether it’s unpopular or unsatisfactory. But it’s certainly unnecessary.   A site guide, a road atlas and a mobile phone was enough,

My good friends with a VW conversion travel in the same way here at home - they look at the weather forecast on a Thursday evening and decide whether or not  to go away for the weekend. They aren’t Club members. 

As for the infamous app. Well we got ourselves around New Zealand too without any sort of app at all even though some members seem to think that’s an absolutely essential bit of kit to go away even in the UK.

Haven’t the complaints gone on for long enough?

Posted on 27/11/2022 08:48

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