What have they done?

GTrimmer replied on 11/09/2022 21:23

Posted on 11/09/2022 21:23

Well, I waited until it went live. Where do l start ? UTTER PANTS best describes my experience.  The queuing system failed to direct me where I wanted to go, I ran out of battery trying to search CLs and to cap it my wife's smart phone "is not compatible with the CAMC app ". sealed

JVB66 replied on 25/11/2022 14:44

Posted on 25/11/2022 14:41 by Sparkeyrjp

I am sort of getting to grips with the new system , but one question which does not seem to have been answered , why is DOB required , I would suggest it is nothing to do with  the CMC  , if it is to do with matching site facilities to the age of the member I am sure the members are able to do that themselves

Posted on 25/11/2022 14:44

Or is it to make a charge if an under five child becomes eligible for payment during a stay on siteundecided

Tinwheeler replied on 25/11/2022 14:48

Posted on 25/11/2022 14:41 by Sparkeyrjp

I am sort of getting to grips with the new system , but one question which does not seem to have been answered , why is DOB required , I would suggest it is nothing to do with  the CMC  , if it is to do with matching site facilities to the age of the member I am sure the members are able to do that themselves

Posted on 25/11/2022 14:48

From FAQs -

🤷🏻‍♂️

DavidKlyne replied on 25/11/2022 15:16

Posted on 25/11/2022 14:41 by Sparkeyrjp

I am sort of getting to grips with the new system , but one question which does not seem to have been answered , why is DOB required , I would suggest it is nothing to do with  the CMC  , if it is to do with matching site facilities to the age of the member I am sure the members are able to do that themselves

Posted on 25/11/2022 15:16

The new system was acquired from elsewhere and initially used for Overseas bookings where DOB is probably required? It's possible it can't be can't be Deleted User from the UK Bookings side because it's an intrinsic part of the software? The fact that the Club seems to be justifying its inclusion on being able to identify the age of children suggests they have  had problems with some claiming children are of a lower age than they actually are in order to reduce the site payment? I have no evidence, or seen any evidence, to support that suggestion but if it's not possible to remove the need for the DOB because of software issue why not just say so? 

If you wish a different narrative perhaps as the CMC seem to be copying most of what the C&CC do perhaps they intend to introduce a pensioner discount at some stage in the futuresmile

David

nelliethehooker replied on 25/11/2022 18:48

Posted on 25/11/2022 18:48

If you wish a different narrative perhaps as the CMC seem to be copying most of what the C&CC do perhaps they intend to introduce a pensioner discount at some stage in the future

David, I can't honestly believe that you think that will happen, but we can only live in hope.

DavidKlyne replied on 25/11/2022 20:40

Posted on 25/11/2022 18:48 by nelliethehooker

If you wish a different narrative perhaps as the CMC seem to be copying most of what the C&CC do perhaps they intend to introduce a pensioner discount at some stage in the future

David, I can't honestly believe that you think that will happen, but we can only live in hope.

Posted on 25/11/2022 20:40

Nellie

Very tongue in cheek, hence the smiley. I don't seriously believe they will as they have always  been firmly against the idea, it was even mentioned and batted away at the recent AGM. Having said that it seems that one positive of the new booking system is that it could cope with distinguishing between the retired and non retired, at least by age. It perhaps also could give them some useful information on the demographics of the membership as it might confirm the age bands of the general membership using Club sites?

David

young thomas replied on 25/11/2022 21:25

Posted on 25/11/2022 15:16 by DavidKlyne

The new system was acquired from elsewhere and initially used for Overseas bookings where DOB is probably required? It's possible it can't be can't be deleted from the UK Bookings side because it's an intrinsic part of the software? The fact that the Club seems to be justifying its inclusion on being able to identify the age of children suggests they have  had problems with some claiming children are of a lower age than they actually are in order to reduce the site payment? I have no evidence, or seen any evidence, to support that suggestion but if it's not possible to remove the need for the DOB because of software issue why not just say so? 

If you wish a different narrative perhaps as the CMC seem to be copying most of what the C&CC do perhaps they intend to introduce a pensioner discount at some stage in the futuresmile

David

Posted on 25/11/2022 21:25

David, even 45 years ago in the very early days of 'green screen' interactive systems, I was writing simple code along the lines of...

If booking is for a European site

      Then ask for DOB info

Else

      Leave question field blank

 

this sort of tailoring really isn't difficult..

Modern packages do have a core set of processes (eg SAP) but each can be left out of the overall business model or, if included, tailored to match each set of business requirements.

nelliethehooker replied on 25/11/2022 21:38

Posted on 25/11/2022 20:40 by DavidKlyne

Nellie

Very tongue in cheek, hence the smiley. I don't seriously believe they will as they have always  been firmly against the idea, it was even mentioned and batted away at the recent AGM. Having said that it seems that one positive of the new booking system is that it could cope with distinguishing between the retired and non retired, at least by age. It perhaps also could give them some useful information on the demographics of the membership as it might confirm the age bands of the general membership using Club sites?

David

Posted on 25/11/2022 21:38

But It doesn't distinguish between retired and non-retired, as many now retire well before the official government retirement age. It has been very many years since I joined the club but doesn't one have to indicate ones are bracket when applying? From that they will be able to obtain the demographics of the membership, surely.

replied on 25/11/2022 22:00

Posted on 25/11/2022 21:38 by nelliethehooker

But It doesn't distinguish between retired and non-retired, as many now retire well before the official government retirement age. It has been very many years since I joined the club but doesn't one have to indicate ones are bracket when applying? From that they will be able to obtain the demographics of the membership, surely.

Posted on 25/11/2022 22:00

The user and all related content has been Deleted User

SteveL replied on 25/11/2022 22:09

Posted on 25/11/2022 22:00 by

Why make it so complicated, the C&CC don't?  

Posted on 25/11/2022 22:09

Thet did when we wanted Age Related Discount. They said normally we would have been able to take our passports or driving licences to a site office for authentication. However, because of covid I had to send pdf copies attached to an email. New ARD cards did arrive fairly promptly though.

cyberyacht replied on 26/11/2022 07:50

Posted on 26/11/2022 07:50

If people are disinclined to provide this additional personal data, what ids to prevent putting 01/01/01 in the DOB field. They have no way of checking its authenticity.

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