What have they done?

GTrimmer replied on 11/09/2022 21:23

Posted on 11/09/2022 21:23

Well, I waited until it went live. Where do l start ? UTTER PANTS best describes my experience.  The queuing system failed to direct me where I wanted to go, I ran out of battery trying to search CLs and to cap it my wife's smart phone "is not compatible with the CAMC app ". sealed

SteveL replied on 24/09/2022 09:06

Posted on 24/09/2022 08:48 by tonycv

You would still have to scroll back 132 months and book them in as a child as it validates the dob being over 18 for an adult

Posted on 24/09/2022 09:06

That depends on what device you are using. It takes seconds on an iPad using safari, as you get a scroll wheel for the years and months. Clearly they have not tested adequately on all platforms / browsers.

peedee replied on 24/09/2022 09:09

Posted on 24/09/2022 09:09

I think you will find they have dropped the need to input DOB information from a dummy booking I have just tried. Can someone else confirm this is so?

peedee

billnk replied on 24/09/2022 09:52

Posted on 24/09/2022 09:52

@peedee; looks like they have sorted that and made it clearer what a guest means. (I'm on a Android phone this morning.)

Why oh why are the club not putting something on the home page to say 'we recognized x is wrong so we've changed it; date'. This living in the dark is sure fire way of annoying your members.

DavidKlyne replied on 24/09/2022 10:01

Posted on 24/09/2022 09:09 by peedee

I think you will find they have dropped the need to input DOB information from a dummy booking I have just tried. Can someone else confirm this is so?

peedee

Posted on 24/09/2022 10:01

Peedee

I might have this wrong but I thought the video showed the DOB was entered at the payment stage?

David

peedee replied on 24/09/2022 10:12

Posted on 24/09/2022 10:12

Don't think so David, I got as far as the payment stage and I noted on the booking details, just before I moved to the payment stage, my DOB was already included. It is a pity no one from IT will come on and tell us what things have been implemented or is there somewhere where we can see what has been done other than experimenting for ourselves.

I note the Android App in the Play Store has a note on it saying UK sites coming so I guess that is still not usable other than by browser. I had all my favourite CLs stored in the old App and have now lost them. Ce la vie.

peedee

billnk replied on 24/09/2022 10:24

Posted on 24/09/2022 10:24

@peedee & David; sorry David is correct and I went in again, (didn't want to checkout before as it might make a firm booking and I didn't want that to happen) the dob requirement is at checkout, lead member is pre populated but other adult's wasn't. They haven't changed this, ****

peedee replied on 24/09/2022 10:45

Posted on 24/09/2022 10:24 by billnk

@peedee & David; sorry David is correct and I went in again, (didn't want to checkout before as it might make a firm booking and I didn't want that to happen) the dob requirement is at checkout, lead member is pre populated but other adult's wasn't. They haven't changed this, ****

Posted on 24/09/2022 10:45

Yes confirm the same.  I have just done the same intending to make an actual booking until I saw the price. Its a bit daft when they already display the DOB but then ask you to repeat. This could easily get filled in automatically the same as your outfit except for guests.

peedee

Sparkeyrjp replied on 25/09/2022 15:40

Posted on 25/09/2022 15:40

Just back from a club site , had a long chat with wardens , even they struggle with the system , and can not look at the bookings status of their own site to asess if there are vancancies , if that is so , what chance members !!

replied on 25/09/2022 15:56

Posted on 25/09/2022 15:56

The user and all related content has been Deleted User

Randomcamper replied on 25/09/2022 16:15

Posted on 25/09/2022 16:15

Unless there is a very good reason it seems to be an unnecessary intrusion into ones privacy.

 

Agree 100%

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