What have they done?

I so agree with what you posted  it was only when we "got into the swing of things" that many parts of this clubs governance was "learnt?" 

And even after the  over  53yrs of membership there will be bits we are unaware of,

And several bits have only been realised why they are there is.by our acquaintance with site staff and others 

Bob Black was a real asset to site staff and members who we met on numerous occasions

I Don't think insurance would help most have an excess of at least £100.00.

Well I have tried the app and it is awful. I see no reason to give my wifes  name or date of birth and add to that the App wont let you type the date in, you have top scroll a calendar backwards month by month. Im not going to say how old my wife is but I gave up clicking the scroll back after 50 clicks! Anyway how are the going to verify if that date is correct? My wife's name I entered is  Mrs NOneed Toknowthis !!

And why do they need to know my car make? Surely registration number is sufficient. I put in Rolls Royce just to annoy.

Bah!

Just wanted to give advice to anyone  having trouble either doing multi site bookings or amending bookings on the new system and finding sites unavailable.

If you are using the Chrome browser and try to either amend a booking or add a second site to a booking, the site shows the dates as unavailable. If you try doing the same thing in Firefox it shows as avaliable. So try using Firefox for this.

Having failed to make a couple of minor amendments in Chrome to some bookings I made the other day, I cancelled the whole lot and started again. After experimenting further I then discovered what was happening.

But I have now got the bookings I want, having spent half the morning doing them again and have figured out how to make amendments if necessary. By not using Chrome on my laptop! Although Chrome seems to work OK with it on my phone.

Why not use the same date of birth for everyone - 1/1/11

Have the club decided they have too many members and want to cull some, as I certainly will not be rejoining when my membership comes up for renewal unless they sort something out with their booking system or better still revert to the old system

I don't think so. Looking at the latest accounts it does not appear that there has been a huge increase in membership but they have had a very healthy 2021 season with site occupancies/prices levels up judging by a record profit made on site revenue.

There will be no going back to the old system, that is wishful thinking.

peedee

Talking to members on the sites we have been on and are on numerous did not even know a new booking system had been introduced also it seems there are still some who have no Idea that this forum exists

 Have posted several times about this issue, finally I have an answer, thank you.

I've been having problems using Chrome on a lappie with Win 10, tried it with Edge which I dislike & it works, so way to go until they find a 'fix' for Chrome....