What have they done?

Still don't work for me....... when I get the message it's your turn (yippee), enter site, do as above & I still get taken to the page 'where would you like to book' 

If you hit the green 'my profile' on the top line it will take you to your details, part of which are 'your bookings'...

David

I really admire your loyalty and optimism about the future of the new system but surely you can see the amount of anger on here relating to the way the new booking system has been launched without any prior notification to members relating to its operational requirements and the need to remove and update the app. I for one have grave concern relating to the security of the deposit system which we were told we the members had asked for ?? Only time will tell but the opening total confusion doesn't bode well. 

Pete 

Ok, no queue now (hardly surprising) got straight in and site is able to perform much more like it should. I could have easily and, unbelievably, quickly made a booking....

im using the new app which, unfortunately, only works in portrait mode which means the googlemap area takes up much of the screen, overlapping with the booking panel...each can be scrolled out of the way but a landscape option would be useful.

same enquiry now on webpage opens in landscape (or portrait) on this iPad and seems much more user friendly....

also tried app on iphone, as less room on screen, landscape only, shows either map or list of sites.

amazingly, they all seem to work! 

someone's either been working hard to resolve the issues, unless it really was just pressure of users, in which case there was no real stress testing.

I know what it's like to be on the wrong end of baying customers but the work done in the past 2/3 days should have been done weeks ago...

CAMC might just have ridden the storm (Liz Truss?) and may have come out the other side...I hope so for all those needing the system now...lots of frustrated bookers about...

I'll be interested to see how it performs in the morning with more folk about...

Very frustrating day trying to book sites. Took hours for what would in the past would have taken 5 mins. Given systems both App & website are not working I do not understand why there is no communication from the club explaining situation,  advising us what to do and what their plan is to fix  it. Think they would be better reverting to old system while they fix and adequately test new system before roll out. As well as not working effectively I was over charged today and then bombarded with multiple duplicate emails - what a mess of a system. 

I can’t believe that someone actually passed this system off. Waited so long, when I did finally get through it was slow. I don’t know if I got booking no confirmation. 
The old website worked so well and you could see everything. Or is that just me.
To think they paid good money for a website that looks total shambles. So it’s Caravan Club from now on.

CAMC might just have ridden the storm (Liz Truss?) and may have come out the other side...I hope so for all those needing the system now...lots of frustrated bookers about...

What precisely has the club booking system got to do with politics?

They may have fixed it at one point but it is now back to taking you to the new bookings page. Shambles and still no communication from the club. This year's AGM will be interesting.