Posted on 11/09/2022 21:23
Well, I waited until it went live. Where do l start ? UTTER PANTS best describes my experience. The queuing system failed to direct me where I wanted to go, I ran out of battery trying to search CLs and to cap it my wife's smart phone "is not compatible with the CAMC app ". 
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Posted on 13/09/2022 17:48 by TakethedogalongAhā¦ā¦now you actually can browse the Sites, but whatever you do, donāt press the ābook a siteā red button. Scroll down a bit further, click on country you are interested in, then the County, then the Site. You will have to check closure dates as you go along. But there wonāt be a lot open. Good luckš¤
This is page you want, just donāt press that red ābook nowā button, but scroll down further.
https://www.caravanclub.co.uk/uk-holidays/uk-sites/club-sites/open-all-year-sites/
Posted on 13/09/2022 17:59
Agreed, don't press the book site button...
I actually got in after 10 mins using the 'new' app...I could see my membership details, my old bookings etc...browse sites... yes, really....
then I tried a dummy booking....entered a few details about the van, number of people.....then zap...goodbye...after just a couple of minutes, not the 20 I should apparently get...
hmmmm, not good.
1 person likes this
Posted on 13/09/2022 18:07
This is a long thread so may have been mentioned before but, where are the CL prices and reviews? For me, these have a big influence on my choice, although even on the old website it always seemed to me that the club really does not want to promote CLs.
For a club booking, why do I have to give the name and, more to the point, DOB of other party members? I'm not booking a ferry for goodness sake.
1 person likes this
Posted on 13/09/2022 18:07 by Number14This is a long thread so may have been mentioned before but, where are the CL prices and reviews? For me, these have a big influence on my choice, although even on the old website it always seemed to me that the club really does not want to promote CLs.
For a club booking, why do I have to give the name and, more to the point, DOB of other party members? I'm not booking a ferry for goodness sake.
Posted on 13/09/2022 18:13
Wasted hours today adding 6 bookings to basket,then tried to pay deposit which was refused twice but then left whilst bookings were processed. After waiting for completion the message to say bookings failed appears and told to contact HQ on the regularly booking number which will not connect due to " unforseen amount of calls " Left in limbo until I can speak to someone tomorrow. Decided to check my credit card account and hey presto two deposits @ £365 shown as pending š” I cannot find the words to express my anger that would be allowed on here, sufficie to say the Club has been totally inept in the implementation of the new system which has obviously never been tested to the extent required.
Posted on 13/09/2022 18:01 by SteveDIt seems the app no longer recognises my sign in, not doing very well are you, perhaps the IT department should be paid on results it will save you a lot of money.
GTrimmer
Caravanner