What have they done?

Have just completed the survey - hope every else is so Club get the feedback

Have tried to use feed back form ? It it will not  let me send the feedback 🤔

I reiterate just about all the discussion points made, it is very very poor indeed, massive failure leaving I guess pretty much every paying member frustrated at their attempts to book holidays.

I managed to book with someone on the phone this morning, needless to say having paid a £44 deposit I have had no e mail confirmation as promised, booked or not booked who knows.

When I managed to access the site I wanted to book it told me my dates are not available, so who has my money?? god knows.

I give up !!!

fiasco is spelt CAMC

I just wanted to browse sites that were open in November - why do I have to join a booking queue when I don’t want to book (at this stage)?

How many CLs are losing business over this as you can’t even view the listings. The best thing the club can do to try and salvage anything is to scrap the system immediately and book directly with the site till they get a proper system in place not a joke one . At least that way you know you will have a pitch for the night, at this rate they will loose more money than they make, not to mention loose members.

Ah……now you actually can browse the Sites, but whatever you do, don’t press the “book a site” red button. Scroll down a bit further, click on country you are interested in, then the County, then the Site. You will have to check closure dates as you go along. But there won’t be a lot open. Good luck🤞 

This is page you want, just don’t press that red “book now” button, but scroll down further. 

https://www.caravanclub.co.uk/uk-holidays/uk-sites/club-sites/open-all-year-sites/

Not very impressed so far. Each attempt at booking has indicated the chosen site is full on the dates selected or closed. Can’t find a grid showing vacancies for a site. Only option I can find is to keep trying different dates on the booking screen. HELP

Why does none of this surprise me? As ever, an inability to facilitate excessive inebriation in an alcoholic beverage production emporium.