What have they done?

Logged on to check my bookings, had a 6 minute wait.

No bookings 😡

Logged out, then in as OH

Booking is there, you have to be the lead member to see bookings 😲 was it always like that 🤔

Anyway all ok. 

No more bookings to make at present. 

I logged in to check my site bookings and find I have to wait in the queue just to check them. 

The app doesn't seem to work at all and the length of time it's taken me to get to the end of this thread is ridiculous.

I've made a booking under the new system but hy do they need to know the names and dates of birth of other visitors?

I see there now seems to be an automatic charge for a second car which wasn't there before.

And the website page still says "book up to the end of May 2023".

How were you logging in ? App or website. I still cannot see my bookings and get redirected straight to the booking page.

Malcolm

Can anyone tell me how I can view my bookings?  I go to my profile, click on my bookings and it takes me to the bookings page.  I only want to view them to make sure they're all there.  Yes, I'm the lead member.

This is via the website.  The app won't work - comes up with an error message.

Words can not describe my amazement at the new website, the old site was great, quick and easy.  You could visit to browse, book, amend within minutes.  Currently can't see what 10 nights I've booked for October, so guess I'll be a no show. 

Who ever sign this creation off should be hung out to dry and the website builder sent back to collage or go back to his chef's job.

Still can't see my existing bookings, just taking me to the page to book some more.. Can't cancel our October trip as a result.. If I can't get through on the phone I will be a no show... 

In answer to the question posed by the OP - how about "made a complete dog's breakfast of it"!

I've just waited for however long, for my turn to view the website to check my future bookings.  Eventually got onto the page which is 'merely' concerned with making a new booking - no facility, that I can see, to check existing bookings.  

I just can't believe how completely useless the site now is.  I would also be interested to know why it's suddenly necessary to have to queue to visit the website.  Am I expected to believe that the new site is so popular that it has attracted so many more people eager to make a booking with this club.  I somehow, very much doubt it.

I have remained a member of this Club for two reasons - to maintain my Caravan cover and the ability to use CLs.  I am seriously going to reconsider both options when my 'van cover is due for renewal at the end of the year.

Remember how the Club gave Members the option of opting out of a plastic renewal card? Well I have just tried the App on both my Apple devices, phone and Pad, and neither will allow me to sign in🤷‍♀️

On the plus front, I did retain my plastic membership card, and still have an old paper map and directory. So, whilst operating in a time warp, somewhere late 20th C, it’s a whole lot better than this up-to date shambles. 😉😄

Meanwhile, over on the C&CC website I was able to instantly access the booking system and complete a dummy booking at Blackmore, Malvern for 2 nights the weekend after next on HS with EHU for 2 ACR adults at a cost of £49. I’m so glad I kept up that membership.