Snagging list for new booking system

,at least on here people can see others suggestions and maybe learn from them ?

I don't disagree about that Wedgy

TTDA I have had no problems using "Booking Capability feedback" as for searching for a CL it can be done. The problem is once you have brought up an area of interest ideally using "Find a UK Campsite" rather than "Book a campsite" and selected a site either from the map or the list along side the map, a link to existing reviews or directions,  especially the latter, isn't available from the site information it brings up. If links were provide, at best everyone would be happy and at worst its an improvement. This equally applies to find a Club site where yet again there are no links for reviews and directions.

peedee

Various methods but the simplest way to find Ro's email is near the start of Community Guidelines.

The point is that your thread will have no value unless it is monitored by a member of staff. That is why the more methods used to bring points to attention, the better.

Further to my post

Click on Find a UK campsite > define a location > click on search > click on Show certicated Locations > if necessary zoom in or out or click and hold to move the map about to refine the location > click on a site on the map to reveal the name or select from the list alongside > click on the name for more information. If this is the site you want then this is where there should be a link to existing directions and reviews.

peedee

I have mentioned before on CT, before going live with the new booking system, or any upgrades to the IT system , would it not be a good idea to invite a handful of members to Head Office, sit them down with their laptops/iPads and let them use the system before I goes live hence able to iron out the bugs and also give the IT department some essential feedback.

Bear in mind that it's only a new booking system that's been introduced not a new website so the two run together but are not well linked.The major drawback for me is that the booking system doesn't link into the website details so if you find a site on the booking system you can't see all the details except by clicking on PDF links therefore you can't browse and see reviews as there are no links to them.

I presume this is what CAMC defines as a partial booking experience, they have stated the booking experience is "not complete."

I find the late availability search tortuous, it was so easy previously now it involves putting in dates, using maps etc Previously late availability involved one click and a list of sites with vacancies high to low etc over a prescribed period of time, all there, all visible!

Are CAMC looking in, I hope so!?

Peedee where did your report link come from, I might have missed this as I haven't seen it anywhere on my searches and I'm only just looking in today.

Thanks Wedgy for starting this thread where all the reports are visible. By using the CAMC link none of us can see what others are reporting and this doesn't show us if there are repeat reports etc.

Peedee where did your report link come from, I might have missed this as I haven't seen it anywhere on my searches and I'm only just looking in today.

Brue, it was posted in another thread by TTDA I think, I bookmarked it for use.

peedee

The major drawback for me is that the booking system doesn't link into the website details

I agree but it is worth noting as pointed out by Steve, there a link to reviews. Click on the star rating under the name of the Club site or CL and it takes you to a blank page not yet populated. I am guessing that in time this will be polulated and a link to directions added.

peedee

 I note some are aready being populated, check out:

Find a UK campsite > New Forest > Show certificated site > Martins Farm

It looks like this occurs when the stars go red.

peedee

P.S. They are being populated thick and fast right now as I look

P.S. They are being populated thick and fast right now as I look

Including Club sites

peedee

That's good, I realised the star system might link to reviews. 

I'd still like to know the CAMC report source if anyone knows?