Snagging list for new booking system

I am  very frustrated with the new booking system. Why, for example, if I search for a campsite in Dorset uk I get a list of campsites that are not in or even near Dorset. 

Clearly it is something that still needs work. Although I think frustrating a bit strong. The map comes on showing too large an area, but it does include Dorset. It then lists the sites in that window in alphabetical order. Zoom in on Dorset and the left hand pane just shows those sites.

Unfortunately on my Android 12 phone the CL map search jumps all over the place it's very difficult to hang onto a particular spot. I was just checking this out a bit more and saw that a CL had a phone number but the email was  x@xx trying to see if this applied on other CLs I lost the plot, literally.

On the phone it is either list or map, no room for both.

It looks like things are still device specific, so OK if looking in on a laptop maybe but on the move with a phone not so good.

Have checked that other emails are in place. At least that bit is working but still no CL prices.

Just the same for me, what a mess!! I have given up trying to use the app on my phone.

I tried looking for late availability and I put location as United Kingdom but it only brought up 20 results and didn't go past B.

Also how do you transfer a booking with deposit paid to another site for the same dates , there doesn't seem to be anywhere online to do this.  There is an amend button but not transfer button. 

To ring would be impossible for me as it's Mon - Friday 9 -5.30 when I am at work . 

I do wonder what they did most of there testing on. Looking for sites only, which is all we generally do, the App on the ipad and iphone run very smoothly. The phone version even boots up in the area you are currently in, I suppose it knows from the GPS chip. My main complaint about the phone App, which is always going to be a compromise on space, is that the buttons for include sites CL’s and POI’s are huge. They either need to be smaller or a facility to hide. The iPad App just needs to be made available in landscape, then it would be possible to use maps and site lists together.

Both slow up as soon as CL’s are thrown into the mix, almost as though the system cannot cope. My broadband speed and processors on the devices should certainly be capable of handling the load.

I agree. I've completely given up using the new app on my phone.

We research CLs and sites on my wife's phone using the old app and then go to the slightly less clunky website on a laptop to make a booking. 

It's far from ideal when touring. A real step backwards. 

Having been at sea for the past two weeks, I've not been on the website. It would appear that everything is as rubbish as it was before I left. The number of posts on this snagging list thread suggests that CAMC need to start again from the beginning with an IT team that is at least halfway competent.

As they say about politicians, Nick Lomas should consider his position.