Posted on 20/03/2023 18:56
Just read a review of Wirral CP site that mentions that the wardens are no longer able to sell basic goods from the reception. They told the reviewer that it was a H.O. management decision.
Is this a regular occurrence elsewhere as I've not seen it mentioned before and not being a regular attendee on club sites would not have come across it?
Should imagine it would affect some members more than others.
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Posted on 03/04/2023 19:50 by JollyKernowSo a site review which mentions a conversation with a disgruntled employee. Nothing official then because there is nothing official.
JK
Posted on 03/04/2023 20:26
JK
If it was the review I have just read ( first review of of this year for the site in question) the reviewer was quite complementary about the site staff. It would seem however, going by your earlier explanation of the situation regarding HQ instructions to site staff regarding certain products and how site staff have to take responsibility for what they sell that the reviewer either misunderstood what the site staff were saying or was given incorrect information, we will probably never know.
Just widening the topic slightly what about visiting food vendors like pizza and fish and chip vans? Who vets and authorises such businesses? Reading comments on Facebook these seem very popular so hopefully they won't suffer the same fate as site shops?
David
Posted on 03/04/2023 20:26 by DavidKlyneJK
If it was the review I have just read ( first review of of this year for the site in question) the reviewer was quite complementary about the site staff. It would seem however, going by your earlier explanation of the situation regarding HQ instructions to site staff regarding certain products and how site staff have to take responsibility for what they sell that the reviewer either misunderstood what the site staff were saying or was given incorrect information, we will probably never know.
Just widening the topic slightly what about visiting food vendors like pizza and fish and chip vans? Who vets and authorises such businesses? Reading comments on Facebook these seem very popular so hopefully they won't suffer the same fate as site shops?
David
Posted on 03/04/2023 20:26 by DavidKlyneJK
If it was the review I have just read ( first review of of this year for the site in question) the reviewer was quite complementary about the site staff. It would seem however, going by your earlier explanation of the situation regarding HQ instructions to site staff regarding certain products and how site staff have to take responsibility for what they sell that the reviewer either misunderstood what the site staff were saying or was given incorrect information, we will probably never know.
Just widening the topic slightly what about visiting food vendors like pizza and fish and chip vans? Who vets and authorises such businesses? Reading comments on Facebook these seem very popular so hopefully they won't suffer the same fate as site shops?
David
Posted on 03/04/2023 21:11
Food vendors who provide the correct up to date paperwork as I mentioned to Huskydog along with proof of vehicle / trailer or whatever being legal and insured and a suitable up to date risk assessment for operating on a club site are fine. Nothing changed there in all the time I've been staff. Must say though I've had some proper dodgy fish & chips when we were at Broadway in 2010
. The best chippy van was Glen's chippy who comes twice a week down at Godrevy Park in Cornwall.
I'm not going over old ground but just to reiterate the club are more than happy for staff to run a shop if they so wish, they just have to ensure that certain requirements are met first.
JK
Posted on 03/04/2023 21:11 by JollyKernowFood vendors who provide the correct up to date paperwork as I mentioned to Huskydog along with proof of vehicle / trailer or whatever being legal and insured and a suitable up to date risk assessment for operating on a club site are fine. Nothing changed there in all the time I've been staff. Must say though I've had some proper dodgy fish & chips when we were at Broadway in 2010
I'm not going over old ground but just to reiterate the club are more than happy for staff to run a shop if they so wish, they just have to ensure that certain requirements are met first.
JK
Posted on 03/04/2023 21:11 by JollyKernowFood vendors who provide the correct up to date paperwork as I mentioned to Huskydog along with proof of vehicle / trailer or whatever being legal and insured and a suitable up to date risk assessment for operating on a club site are fine. Nothing changed there in all the time I've been staff. Must say though I've had some proper dodgy fish & chips when we were at Broadway in 2010
I'm not going over old ground but just to reiterate the club are more than happy for staff to run a shop if they so wish, they just have to ensure that certain requirements are met first.
JK
Posted on 04/04/2023 09:32 by DavidKlyneJK
Thanks for the additional information re food vendors. We also had some pretty awful fish and chips at Barnard Castle site. Having said that we also had a very nice pizza on one site.
David
Posted on 04/04/2023 10:07 by TakethedogalongClumber Park has a lovely pizza outlet visit. Not cheap, but very very nice. I think there is a F&C van that calls as well.
Posted on 04/04/2023 10:17
We used to stop off in M&M for fish and chips driving back from Cornwall (used a layby North for dining). When we stopped on a CL in Moreton a couple of years ago, we used same F&C shop, and it was frankly, awful.
Best we have had on a Club Site were at Durham, and Marazion. (Chippy at Roseugeon I think JK, you might recall?) Good ice cream van at Ferry Meadow’s, daily visits I think😁
Posted on 03/04/2023 14:41 by the browser“We plan for all our Club Sites to offer a simple and consistent range of essential products.
As we work hard to implement this, not all campsites will have products available, so please arrive with all your essentials needed for your stay. You can see which Club Sites have shops through the shopping basket icon on each of the campsite pages”
The above is in this months ccc news letter, so what is the real reason why this club is doing away with them
Posted on 04/04/2023 10:45
TW will have to put with me re-entering this discussion yet again...
But the C&CC shop news is informative and innovative (if the whole article is read) and I think buying in a small standard range of card payable products available on all sites is a customer oriented approach that sounds sensible to me. I hope it works well for the site managers and the members.
I like the way that the membership has been informed too which I think is important.
Maybe this is the way forward with CAMC, who knows, but it's interesting to see this approach. 
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