Pricing in the directory and online
436 replies
JVB66 replied on 05/01/2019 11:37
brue replied on 05/01/2019 11:37
moulesy replied on 05/01/2019 11:40
Posted on 05/01/2019 11:40
Haven't been on CT much over the past couple of weeks for a variety of reasons, so I'm coming to this debate late and may have missed some earlier comments.
It does seem to me that some folk are making more of an issue out of this than actually exists. Yes, the price change on Dec 5th was ill thought out, but where are there any insurmountable problems apart from this?
I've only booked one club site for next year - I didn't wade through all the details on the price list - I input my dates, saw the final price, thought it acceptable and booked. I've no idea if there are different prices for the dates of our stay, it's the final total which is all that's relevant surely?
It seems that one or two folk are going out of their way to suggest problems in the new way in which the club is quoting prices - playing devil's advocate here, and with tongue very much in cheek, I might suggest that they've joined the "it's always been done this way, why change" school of thought!
1 person likes this
SteveL replied on 05/01/2019 11:52
Posted on 05/01/2019 11:37 by brueThere is a midweek discount list Steve. See HERE
Click on each month to expand the details (sites and dates.)
edit check the T&Cs too.
Posted on 05/01/2019 11:52
I miss typed brue, it should have been site page, rather than web.
The photos below are the years pricing for Cirencester Park, because it shows all mid week discount periods. Where as the statement at the bottom says it all and they could have been omitted. Greatly reducing the list length.
Gallery
replied on 05/01/2019 12:01
replied on 05/01/2019 12:03
SteveL replied on 05/01/2019 12:10
SteveL replied on 05/01/2019 12:13
young thomas replied on 05/01/2019 12:33
Posted on 05/01/2019 10:16 bySteve. Badly handled yes.
When I booked in on site on 15th December I asked the warden staff at Southport Site if they knew when I had made my booking. The reply was that on their screen, alongside my booking there was a marker that showed bookings were made before 5th December 2018.
It does seem stupid that staff might have to carry out a mathematical exercise on arrivals for those that booked before this date. After all this seems the sort of calculation that a simple bit of computer programming should sort easily.
Posted on 05/01/2019 12:33
the 'computer' doesn't need to do any calculations Alan, merely store the corrct price at the time the booking is made. this will also correct the wrongly presented prices in My Bookings
....but this issue also remains for those who booked before Dec 5th 2019 for breaks to be taken after this date....we've already had the release that makes this possible...
so the 'marker' is now not only 'prior to 5/12/18' but another 'fudge' is required to ensure Dec 2019 bookings (the availability for these was release a few weeks back) made before 5/12/19 (currently all of them) get the price ruling at the time they were booked....
everyone seems very blazé about this issue, but it will not go away without the system being corrected properly to store the price at the time of booking, a simple change....(and no computer calculations nor printed till corrections required )...this will prevent further errors downstream.
additionally, there needs to be a way of 'correcting' the thousands of wrong bookings in the system...this can be done by a one off correction utility (once the first change is implemented) or by amending customer bills at the till as is being done now...hardly satisfactory/professional and will be required for the next two years (up until Dec 2020) unless the 'hole' is plugged before the next price change at the end of this year.
if the club thinks this will go away...it won't.
unless the system is changed, till corrections will be a permanent aspect of checking in.
..and if there are multiple price changes in a year, as Steve mentioned earlier, the management of the booked price against the latest price becomes more complex.
huskydog replied on 05/01/2019 12:48
This topic has been locked, no new replies can be added.
charlie25
Caravanner