Pricing in the directory and online

And some folk are just unhappy!

The only one of your list which I find concerning, rather than annoying, is the first one. The rest  I can work with. Having a system that basically increases the price on your invoice in my bookings is just wrong. Dealing with this by means of an email saying you will only pay the old price, of which you may have no record, as you relied on my bookings, even worse.

Steve. Badly handled yes. 

When I booked in on site on 15th December I asked the warden staff at Southport Site if they knew when I had made my booking. The reply was that on their screen, alongside my booking there was a marker that showed bookings were made before 5th December 2018. 

It does seem stupid that staff might have to carry out a mathematical exercise on arrivals for those that booked before this date. After all this seems the sort of calculation that a simple bit of computer programming should sort easily.

For me this is the mystery, could the set up have been adjusted by more efficient input or is the system provided inefficient.

the cock up on the 'buy now at old price'....

Could have been better handled

the change to an artificially low 'price from' ....

You could say 'artificially low' but this is actually the lowest price.

the lack of a distributed price list with handbooks

I think that was poor BB

the myriad pricing periods (upto 15 or so at many sites)

The result of mid week discounts. 

the multiple price bands, upto 6 or so, some with just a 10p variance

An irrelevance in my opinion. I am happy to let CC number crunch.

add all this up and some folk are just 'unhappy' with the whole policy.

Maybe some folk can't 'add all this up' without bias? 

If, as told by site staff, there is a marker on bookings made before 5th December then the input was sufficient in providing the required data. 

BB totally agree with every detail in your list. It certainly annoys me intensely.

The third item on your list has also caused me problems in finding the full price guide on line. I asked in another post for help in finding it. It can be found Here

Once you open the price list it will then lead you onto the 4th and 5th items of BB's post

The whole set up is mind boggling

Surely Harry, with regard to : 

the myriad pricing periods (upto 15 or so at many sites)

the multiple price bands, upto 6 or so, some with just a 10p variance

There has long been a myriad of pricing periods. Why is it suddenly a problem?

Yes, the marker is fine. I would expect to see the marker as stated, I haven't queried that this would not be the case but I have queried previously the lack of sufficient notice about price rises and dead lines for booking at lower prices.

As others have said maybe the set up is at fault.

However, it isn't something I will lose sleep over. 

I also can't see the issue with the number of pricing bands. They are spread throughot the year. Surely when you are booking a site there are unlikely to be more than two in play. Mid week discount is not really a pricing band, it is as it says on the tin, a discount.

Personally I think a simple statement on the web page re mid week discount (as on the downloaded price list)  would be better than showing them all separately and might stop some of the criticism over the number of price bands.