Pricing in the directory and online
436 replies
replied on 05/01/2019 09:44
SteveL replied on 05/01/2019 10:01
Posted on 05/01/2019 09:25 by young thomasi agree that this could be done..but there are other 'contibutory' factors which are seemingly annoying posters around the latest pricing...
the cock up on the 'buy now at old price'....
the change to an artificially low 'price from' ....
the lack of a distributed price list with handbooks
the myriad pricing periods (upto 15 or so at many sites)
the multiple price bands, upto 6 or so, some with just a 10p variance
add all this up and some folk are just 'unhappy' with the whole policy.
Posted on 05/01/2019 10:01
The only one of your list which I find concerning, rather than annoying, is the first one. The rest I can work with. Having a system that basically increases the price on your invoice in my bookings is just wrong. Dealing with this by means of an email saying you will only pay the old price, of which you may have no record, as you relied on my bookings, even worse.
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replied on 05/01/2019 10:16
Posted on 05/01/2019 10:16
Steve. Badly handled yes.
When I booked in on site on 15th December I asked the warden staff at Southport Site if they knew when I had made my booking. The reply was that on their screen, alongside my booking there was a marker that showed bookings were made before 5th December 2018.
It does seem stupid that staff might have to carry out a mathematical exercise on arrivals for those that booked before this date. After all this seems the sort of calculation that a simple bit of computer programming should sort easily.
brue replied on 05/01/2019 10:25
replied on 05/01/2019 10:28
Posted on 05/01/2019 09:25 by young thomasi agree that this could be done..but there are other 'contibutory' factors which are seemingly annoying posters around the latest pricing...
the cock up on the 'buy now at old price'....
the change to an artificially low 'price from' ....
the lack of a distributed price list with handbooks
the myriad pricing periods (upto 15 or so at many sites)
the multiple price bands, upto 6 or so, some with just a 10p variance
add all this up and some folk are just 'unhappy' with the whole policy.
Posted on 05/01/2019 10:28
the cock up on the 'buy now at old price'....
Could have been better handled
the change to an artificially low 'price from' ....
You could say 'artificially low' but this is actually the lowest price.
the lack of a distributed price list with handbooks
I think that was poor BB
the myriad pricing periods (upto 15 or so at many sites)
The result of mid week discounts.
the multiple price bands, upto 6 or so, some with just a 10p variance
An irrelevance in my opinion. I am happy to let CC number crunch.
add all this up and some folk are just 'unhappy' with the whole policy.
Maybe some folk can't 'add all this up' without bias?
replied on 05/01/2019 10:33
Posted on 05/01/2019 10:25 by brueFor me this is the mystery, could the set up have been adjusted by more efficient input or is the system provided inefficient.
harryb replied on 05/01/2019 10:46
Posted on 05/01/2019 09:25 by young thomasi agree that this could be done..but there are other 'contibutory' factors which are seemingly annoying posters around the latest pricing...
the cock up on the 'buy now at old price'....
the change to an artificially low 'price from' ....
the lack of a distributed price list with handbooks
the myriad pricing periods (upto 15 or so at many sites)
the multiple price bands, upto 6 or so, some with just a 10p variance
add all this up and some folk are just 'unhappy' with the whole policy.
Posted on 05/01/2019 10:46
BB totally agree with every detail in your list. It certainly annoys me intensely.
The third item on your list has also caused me problems in finding the full price guide on line. I asked in another post for help in finding it. It can be found Here
Once you open the price list it will then lead you onto the 4th and 5th items of BB's post
The whole set up is mind boggling
replied on 05/01/2019 11:10
brue replied on 05/01/2019 11:27
Posted on 05/01/2019 10:33 byIf, as told by site staff, there is a marker on bookings made before 5th December then the input was sufficient in providing the required data.
Posted on 05/01/2019 11:27
Yes, the marker is fine. I would expect to see the marker as stated, I haven't queried that this would not be the case but I have queried previously the lack of sufficient notice about price rises and dead lines for booking at lower prices.
As others have said maybe the set up is at fault.
However, it isn't something I will lose sleep over.
SteveL replied on 05/01/2019 11:29
Posted on 05/01/2019 11:29
I also can't see the issue with the number of pricing bands. They are spread throughot the year. Surely when you are booking a site there are unlikely to be more than two in play. Mid week discount is not really a pricing band, it is as it says on the tin, a discount.
Personally I think a simple statement on the web page re mid week discount (as on the downloaded price list) would be better than showing them all separately and might stop some of the criticism over the number of price bands.
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